** WE ONLY ACCEPT APPLICANTS WHO APPLIED THROUGH OUR WEBSITE *
- Please visit http://www.panpacificpersonnel.com, go to ‘POSITIONS AVAILABLE’, click 'Airport Customer Service Supervisor ‘and apply.
- Please apply only if you possess all of the minimum requirements
- We thank all applicants; however, only those candidates under consideration will be contacted.
Job Title: Airport Customer Service Supervisor
Reference #: PFACBC300115
Duration of Employment: Permanent Full-time
Work Hours: 8-hour shift starting between 9:30am – 11am (30 min. break)
Location: Vancouver Airport
Compensations: Approx. $36,000/yr (DOE) plus benefits (group insurance after 3 months, Group RRSP and flight benefit after 6 months etc)
Main Duties and Responsibilities:
- Supervise overall airport operations to provide an exceptional customer service
- Attend to special requests and last minute changes in person and by phone
- Monitor the procedure at check-in counter, arrival and departure gate, baggage room to achieve the highest standard of service is provided by all the staff members
- Solve emergency problems with quick thinking and good judgment
- Operate ticketing functions including booking, issuing, and make changes
- Oversee cash transactions and make reports
- Acknowledge and solve customer complaints and analyze the problems
- Ensure the highest standard of customer service is provided by all staff members consistent with the philosophy of the company
Minimum Requirements:
- Previous airline passenger service experience a must
- Excellent communication and interpersonal skills
- Proficiency in MS Office
- Understanding in diverse cultures
- Must have a driver's license
- Must pass pre-employment physical and employment background check
- Associate's or Bachelor’s degree preferred
*Please apply only if you possess all of the requirements
- Please visit http://www.panpacificpersonnel.com, go to 'POSITIONS AVAILABLE', and click ' Airport Customer Service Supervisor’ and apply.
- We thank all applicants; however, only those candidates under consideration will be contacted.
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