New Posting - Pacific Coastal Airlines

Pacific Coastal is currently recruiting  Customer Service Agents

Pacific Coastal Airlines Customer Service Agents are the ambassadors of the company and they are responsible for providing outstanding service to our customers and must embody the Pacific Coastal Airlines motto of “People Friendly, People First”. The successful candidate will behave in a manner that respects corporate values, professionalism, diversity, and service excellence to our passengers and staff.

Behind the check in counter, our Customer Service Agents are responsible for ensuring that all customer interactions are treated with a high degree of customer satisfaction and that customer possessions are treated with care and concern. CSAs are part of a team that works in conjunction with flight crew members and ground agents to escort and board passengers, maintain baggage accuracy and safety. CSAs ensure on time performance and customer service are at a premium. This role requires an individual who has the ability to work in an ever changing environment where multitasking and flexibility are key attributes. Primary responsibilities for this position include checking-in passengers at the front counter, meeting and greeting all aircraft, and handling cargo.

SAFETY AND SECURITY:

• Ensure the safety, security and comfort of all customers
• Follows and enforces standard operating procedures to ensure compliance with Pacific Coastal Airlines and regulatory requirements

 CUSTOMER SERVICE:

• Deliver service standards in accordance with Pacific Coastal Airlines philosophy
• Greet and engage customers on the ground
• Carry oneself in a professional manner

 QUALIFICATIONS:

• Strong written and oral communication skills
• Capable of lifting up to 50 pounds and able to assist passengers in and out of aircraft as required
• Able to work outdoors during inclement weather conditions
• Flexibility to work any shift that is assigned
• Experience in customer service
• Possess an excellent understanding of company products and services
• Must be able to obtain and maintain designated security clearance

To apply for this job please visit the following URL:https://pacificcoastal.prevueaps.com/jobs/23708.html →