Manager – Fashion Manager at Toronto Pearson Int’l Airport
Hudson Group
- Toronto, ON
Job Summary Acts as a liaison of the General Manager and our Joint Venture Partners, as well as the Department of Aviation, while executing the day-to-day activities in support of the strategic planning initiatives to ensure a productive and profitable operation. Promotes an overall corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation for a retail concept / operation.
Job Responsibilities
- Assist the General Manager and Joint Venture Partners in maximizing sales and profits by meeting and exceeding sales budgets while minimizing shrink.
- Assists the General Manager and Joint Venture Partners in recruiting and developing quality staff at all levels. Provides input to location succession planning.
- Adheres to all Department of Aviation rules and regulations.
- Communicates Department of Aviation initiatives to the General Manager and Joint Venture Partners.
- Attends Department of Aviation, Airport Concessions and management meetings.
- Communicates General Manager initiatives to Joint Venture Partners.
- Manages the relationship between the company and the Department of Aviation and reports the status of the relationship to the General Manager and / or Joint Venture Partners.
- Demonstrates excellent product knowledge and promotes a consistently positive corporate image through clean, well-merchandised stores.
- Provides leadership, effective management and training for staff.
- Ensures communications from home office and the General Manager is delivered to all staff levels.
- Ensures full adherence to all company policies and procedures.
- Implements and enforces controls that protect the companies assets from internal and external shrink.
- Ensures over-all floor coaching and supervision is delivered consistently to ensure excellent customer service.
- Completes on a timely basis all administrative work as assigned by the General Manager and Joint Venture Partners (i.e. scheduling, back office administration, airport compliance).
- Performs daily/ weekly operational audits.
- Ensures adherence to all promotional programs and reports deficiencies in compliance to the General Manager and Joint Venture Partners.
- Demonstrates excellent product knowledge and visual merchandising skills
- Performs daily inspections in each store to ensure company standards in visual presentation, stock replenishment and housekeeping are maintained.
- Fulfills all responsibilities of General Manager in his/her absence including responsiveness to landlord, Joint Venture Partners, Department of Aviation and home office requests. Working Relationships
- Consults and helps plan daily activities with General Manager; manages the activities of supervisors and staff.
- Acts as a liaison of the General Manager and our Joint Venture Partners and the Department of Aviation.
- Provides supervision, guidance and support to store staff.
- Works with on-site jobbers and sales representatives.
- Communicates with home office personnel.
Leadership qualities and demonstrated organizational skills. Excellent time-management skills and problem solving abilities. Strong interpersonal skills with an ability to interact with diverse personalities. Ability to multi-task. Effective interpersonal skills with customers, subordinates, peers, landlords, suppliers, and superiors.
Education and Experience High School Diploma or Equivalent; Associates degree or above preferred Two – four years of previous retail management experience. Multi-store management experience required for multi-store locations.
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