New Posting - Airport Terminal Services

Ramp Supervisor
Airport Terminal Services 

 - Calgary, AB

SUMMARY: Responsible for overseeing direction of a variety of aircraft ground handling services including, but not limited to narrow body ramp, baggage and cabin cleaning services, GSE maintenance, and customer service functions. ESSENTIAL DUTIES AND RESPONSIBILITIES - include the following. Other duties may be assigned. · Understands contract requirements and customer expectations. · Supervises the use of people and equipment to efficiently complete the tasks as directed and within established company standards. · Maintains compliance with company policies and procedures by assuring that established procedures are followed through on, at all times, to ensure a safe and efficient work environment for our customers and their planes, as well as our employees. · Interprets and communicates to employees items that are in question in the manuals and/or company policy. · Monitors and/or conducts required training of personnel. · Provides employee counseling and discipline as needed. · Ensures the security of all company funds, supplies and equipment. · Maintains working relationship with customers and provides prompt response to service requests. · Assures that all GSE maintenance procedures are done on each shift. Requirements Exigences MINIMUM REQUIREMENTS: · Must be at least 18 years of age. · Must possess a valid driver’s license and provide a clean driver’s abstract. · Must possess a high school diploma, GED or work experience equivalent · Must be able to obtain airport security clearance which includes an extensive check of your last 5 years of employment, criminal record and residence history. · Must have a minimum of one year progressive ground handling experience of commercial aircraft. PHYSICAL REQUIREMENTS: · Must be able to lift up to 32 kgs in confined spaces. · Must be able to stand, lift, bend, push and pull for extended periods of time. · Must be willing to work outside in all types of weather and elevated noise levels within the airport environment. BACKGROUND QUALIFICATIONS: · Previous supervisor experience preferred. · Familiar with GSE maintenance procedures preferred. · Demonstrated leadership skills in the work place preferred. · Strong communication skills to converse professionally with customers and employees is ideal. · Basic computer knowledge is preferred. LOCATION/SPECIFIC WORKING HOURS: · · Specific shifts to be determined · Must be able to work extended hours on short notice during non-routine operations. · Some travel required · Must be flexible to work various shifts, weekends, or irregular shifts ATS IS AN EQUAL OPPORTUNITY EMPLOYER For further information, or to apply, please click here