New Posting - Swissport

YVR Baggage Claim Supervisor
Swissport Canada 

 - Richmond, BC

Job Summary To efficiently manage the baggage claim activities to deliver high quality services to our customers. Responsibilities Supervise and manage staff to deliver excellent services in the baggage claim department Maintain applicable safety and performance standards Develop and build good relations with customers and Airport authorities Report irregularities and take appropriate action Participate and contribute to internal and customer meetings Conduct daily shift briefings Perform daily/weekly audits Build and maintain good management/workforce relations Ensure workforce adherence to company policies and procedures Other duties as assigned Qualifications and Competencies 1-3 years previous experience in airport operations, with supervisory experience is a significant asset High School Diploma or equivalent preferred Ability to work in a team environment Knowledge about operation of Ground Service Equipment Must possess strong organizational and multi tasking skills Effective verbal and written communication skills Must be able to work in all weather conditions Flexible work schedule including evenings, weekends and holidays Job Type: Full-time Required education: High school or equivalent Required experience: Airport Operations: 1 year Management: 1 year For further information or to apply, please click here