New Posting - Airfield Access Inc

Baggage Supervisor – (Full-Time, Permanent)
Airfield Access Inc. - Mississauga, ON
$20 an hour - Full-time, Permanent

At Airfield Access Inc., we have been helping our customers for over 15 years. Working with us means being part of a team of talented individuals with a shared focus on working together to deliver exceptional services. In anticipation of a service contract award at Toronto Pearson International Airport, we are seeking to immediately fill the following positions, for a contract start date of June 1, 2017: Purpose: Reporting to Manager, Service Delivery (SDM), the Baggage Supervisor is responsible for the day-to-day staffing and direct oversight of a team of four baggage handlers assigned to work each shift. The Supervisor is expected to be a working member of the team. Core Duties: Schedule Baggage Handler to ensure 4 staff on duty for each shift. Approve breaks and authorized leave; report employee/team performance to SDM; arrange/provide suitable training to employees (new, recurring, On-the-Job) Assist Baggage Handlers by performing same duties, as required Successfully resolve issues reported by employees and request support from SDM as required Build rapport with team members Demonstrate and ingrain safe, correct work practices and excellent customer service in employees. Build and maintain positive working relationships; work cooperatively with the Greater Toronto Airport Authority and other parties at Toronto Pearson as required. Comply with all airport authority and air carrier security requirements Other duties as required, Qualifications Restricted Area Identity Card (RAIC) holders are preferred. Ability to supervise and organize a small team of employees. Ability to work safely and fully engage in a culture of safety and customer service. Available for shift work hours, including weekends (sample shifts: 4 am to 2 pm, 2 pm to midnight) Ability to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms) Canadian citizen or have landed immigrant status. Pass security clearance and obtain the Transport Canada Security Card. Obtain baggage tug vehicle operator’s licence (AVOP) within first 3 months of employment Ability to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms). Ability to stand and walk for long periods of time. Ability to work long and irregular hours. Ability to adjust to very busy and very slow periods during work shift. For further information and to apply, please click here