New Posting - Swissport

Vancouver Airport-Trainer
Swissport Canada  

 - Richmond, BC

Job Summary Reporting to the Training Manager, the trainer is responsible to train, monitor and evaluate performance of employees, while ensuring company and customer service standards and policies are met. Job Responsibilities Must adhere to ALL safety rules, safe working practices/procedures and Company Policies; Conduct initial training; Schedule and perform recurrent training; Audit and evaluate operations/colleagues for compliance; Maintain training files/records of all deicing employees with compliance to Airport Authority rules and regulations; Perform Quality Assurance function, as required; Provide direction to Quality Control personnel with regards to training related matters; Administer customer audits; Develop training material and establish training programs as per standards; Prepare examinations and progress reports for initial and recurrent training programs; Monitor and evaluate performance of all employees; Prepare and complete evaluations for all employees; Knowledge and understanding of the current collective agreement; Performs related duties as assigned Qualifications and Competencies High School Diploma or equivalent Minimum of one (1) year experience in Ground Handling Services Be able to pass security clearance (criminal background check) Possess a valid driver’s license Obtain and maintain a valid airport RAIC and AVOP designation Supervisory experience in leading and directing large work groups, and evaluating performance, (unionized environment would be an asset) Computer systems : Microsoft Office (Word, Excel, PowerPoint, Microsoft Access) and graphic programs Excellent verbal and written communication skills Excellent organizational skills, professionalism and autonomy Sense of leadership, diplomacy and team spirit Flexible to work various shifts (days, evenings, nights, weekends and holidays) Be comfortable operating large equipment, working from an elevated platform at height, during inclement weather Equal Employment Opportunity Statement Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law. About us Swissport International Ltd. is the leading Ground Services Provider to the aviation industry. Swissport is employing over 60,000 dedicated professionals, serving over 700 client companies at 269 stations in 48 countries on five continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fuelling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience”.