New Posting - Air Canada

Manager, Employee Communications, Commercial - Toronto
Air Canada  

 - Toronto, ON

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Manager, Employee Communications – Commercial, is responsible for the development and implementation of effective communication strategies and products including for senior executives and in particular for the President, Passenger Airlines. The incumbent will work closely with the Employee Communications team to ensure employee understanding and engagement with the Commercial Branch business objectives, culture, initiatives and with the Company’s Brand tone, voice and assets. The incumbent creates communications strategies to engage employees with and be inspired by Air Canada’s brand promise. The incumbent leads, develops and manages messaging for the Commercial Branch, ensuring an overall alignment and support for Corporate priorities.  Develop, manage and lead communication strategies for the Commercial Branch within the Branch and between the Branch and the rest of the company. Work closely with all departments within Commercial as well as Corporate to provide full communications leadership (including development of communication plans, products, writing/editing etc.) for a variety of initiatives and programs, with varying degrees of complexity and duration. Develop strategies to improve communication efficiency and delivery and ensure that communications are aligned with Corporate messaging and goals. Counsel and support President, Passenger Airlines with strategies, content and messaging. Explore new communications strategies for improved interaction between employees and President, Passenger Airlines. Provide communications leadership, coaching and direction to other branch managers tasked with communicating commercial and brand information. Maintain strong working relationship with all Branch communicators to ensure consistency in messaging and tone, quality and timely exchange of information. Provide direction and manage strategic content development and logistics of branch presentations and communications activities such as roadshows. Manage presence and communications content on the Portal. Coach Commercial managers in social media skills for internal social space (currently Yammer). Ensure that Commercial is well-represented in all Corporate Employee Communications channels (Horizons, the Daily, Yammer) to foster a sense of inclusion and break down silos between branches. May act for Director, Employee Communications in her/his absence. Qualifications Prior experience and background in communications and/or journalism is required. Undergraduate degree in Communications or Journalism is an asset. Outstanding English writing and editing skills. Strong organizational skills, ability to manage multiple projects and conflicting deadlines. Highly developed social media skills, experience and comfort level with other digital and electronic mediums such as webinars, live chats, video etc. Resourceful, self-motivated. Must be very comfortable working with/providing guidance and feedback to senior executives. Must work well under pressure. Highly motivated, strong interpersonal and leadership skills, team player. Knowledge of Word and Powerpoint, and all forms of electronic communication. including digital and social media. Demonstrated knowledge internal brand management and communications. LINGUISTIC REQUIREMENTS  Based on equal qualifications, preference will be given to bilingual candidates. At Air Canada, we want to fly higher when it comes to employment equity. We, therefore, encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.  For further information or to apply, please click here