Operations Coordinator
Global Aviation Service Inc - Vancouver, BC
Role & Responsibilities
- Ensure sufficient staffing per Employee Schedules.
- Maintain employee attendance records.
- Produce daily performance reports according to reporting guidelines.
- Respond to telephone calls in/out,radios,SITA,fax and email messages.
- Ensure flight information board is kept up to date.
- Act as liason between customer and Global Aviation to ensure all pertinent flight and load control information is passed on to relevant parties.
- Maintain/update Company and customer manuals and documentation
- Control employee palm in/out, payroll enquiries, dress attire, validity and possession of RAIC/AVOP and equipment log
- Be aware of the local emergency plan.
- Maintain good relations with co-workers, customers and airport authorities.
- Maintain and observe confidentiality with respect to employee records.
- Provide information and service when required to the Administration Office.
- Be familiar with Worker’s Compensation rules pertaining to injury on the worksite, along with Global Aviation documentation requirements.
- Other duties as required
Requirements
- Excellent communication skills in English: oral & written
- Must posess strong organizational and multi tasking skills.
- MS excel and Outlook knowledge
- Customer focus and quality awareness
- Knowledge of Ramp operations.
- Be able to work in a fast paced environment where accuracy and good employee relations are required.
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