Récapitulatif du poste - Be Part of the Journey!
The Manager Aircraft Services Procedures and Training is responsible for policies and procedures relating to the ramp services and training.
Responsibilities
- Is responsible for the development and management of Ramp Service, weight & balance, Load Control, Aircraft Grooming procedures for Air Transat;
- Oversees the application of policies and procedures relating to ground handling and is responsible for ground standards and their implementation;
- Responsible for the Air Transat Ramp Services Manual and related Ground Services information bulletins (including: instructions regarding baggage, cargo and mail handling, aircraft handling and loading, load control, de-icing and dangerous goods);
- Develops edits and controls Ground Handling manuals ensuring compliance with all operational, safety and government regulations as they pertain to Ground Handling Operations;
- Oversight and liaison for Central Load Control which provides Load Planning to Air Transat stations;
- Responsible for the development, facilitation and support of Ground Handling training;
- Responsible of aircraft fleet management pertaining to Ground services;
- Represents Air Transat at industry groups and associations as required (IATA IGOM);
- Jointly manages the IOSA GRH section;
- Jointly conducts station assessment for new operations.
Requirements
- At least 5 years’ experience related to airport activities;
- Thorough knowledge of all facets of de-icing, weight and balance, ramp operations and baggage handling;
- Demonstrated ability to lead process improvement initiatives and teams;
- Strong computer skills in Word, Excel, PowerPoint, and Weight and Balance systems, knowledge of baggage scanning and sortation systems, DCS, an asset;
- Customer service orientation is essential;
- Strong communications skills, both written and verbal in English (essential); good working knowledge of French a strong asset.
Transat would like to thank all candidates who have shown an interest by applying on a position. However after a thorough profile review, only the retained candidates will be contacted.
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