STOC Coordinator
Jazz Aviation LP
Calgary, AB
Part-time, STOC Coordinator
Apply by Nov 28, 2018
Purpose of Position:
To provide Support Services to the airport as it relates to the day to
day operation to ensure the highest level of customer service is provided.
Key Responsibilities:
Maintain radio communication with flight crews and ground personnel.
Receive and relay data from flight crews, ramp, sales, commissary and maintenance
personnel.
Plot gate assignments on Gate Management System and plan/coordinate
aircraft towing in accordance with gating restrictions to provide safe movement
of aircraft, personnel and passengers.
Monitor all forecasts and routing changes, forecast all changes in
arrival/departure times, advise appropriate personnel and update FIDS/FMIS
screens.
Investigate delays and code them appropriately in different Airport Ops
systems
Assist in other related duties as instructed by shift manager/supervisor.
Perform duties in accordance with established policies and procedures
while giving primary consideration to personal safety, and the safety of
co-workers and customers.
Other related duties as assigned.
Working Conditions:
It should be noted that this position involves shift work and prolonged
sitting.
Qualifications:
High School Diploma or equivalent is required.
Post-Secondary Education is considered an asset.
Excellent command of the English language both written and verbal.
Must be proficient with a computer keyboard.
Customer service experience preferred.
Previous airline-related experience is an asset.
Proven ability to handle a fast paced high stress environment and
multi-task with excellent decision making skills.
Knowledge of RES III and/or experience using FLIGHT TRAC is an asset.
Preference will be given to candidates holding a Restricted Radio
Licence.
Must obtain and maintain a Restricted Area Identification ID pass (to
be obtained upon employment).
Note: Bilingualism (English and French) is required to work in
Montreal.
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