Calgary Airport AuthorityChange Management Specialist
Number of positions available: 1
Contract Length: 4 months with possibility of extension
Contract Length: 4 months with possibility of extension
Closing Date: December 14, 2018
We are more than planes and tarmacs. Our purpose travels beyond building and managing world-class facilities and runways, and into the communities we serve. The Calgary Airport Authority is made up of nearly 300 employees who are driven by creating memorable and effortless experiences that reflect the beautiful city and region we serve. Motivated by our vision, we strive to turn the airport experience at YYC into one that air travelers are excited to be a part of.
As a primary driver of our city’s economy and growth, we have an opportunity to help make Calgary a global economic powerhouse. We believe our focus on the future will fuel our city’s next generation of prosperity. And we are ready, willing and able to step up to the challenge. At one of Canada’s busiest airports, our team is working hard to create the best possible experiences for the guests and visitors that arrive, depart and connect through our airport, and we need the help of the best people to help get us there.
OUR TEAM
With an enviable culture that attracts the best and the brightest, our team is committed to investing in our people through programs that support our business growth, create operational excellence and enable organizational effectiveness. We are energetic collaborators, strategic thinkers, continuous learners and change champions. Our commitment to delivering great results is evident in our everyday work and like the rest of or our organization we radiate our passion for aviation.
With an enviable culture that attracts the best and the brightest, our team is committed to investing in our people through programs that support our business growth, create operational excellence and enable organizational effectiveness. We are energetic collaborators, strategic thinkers, continuous learners and change champions. Our commitment to delivering great results is evident in our everyday work and like the rest of or our organization we radiate our passion for aviation.
WHAT YOU WILL DO
This new role will serve as the Change Management Specialist for a critical change project underway for the organization.
Reporting to the Enterprise Change Management Office as well as the Project Business Owner, the Change Management Specialist will:
• Develop and implement change management strategies and plans for a key change project (specifics provided during the candidate interview)
• Identify stakeholders, costs and benefits of the change, and specific impacts with project team and stakeholder groups.
• Engage stakeholders to provide input and understand the change in a way that builds their commitment/willingness to adopt and ensures the right people are engaged and/or informed.
• Ensure that strategies and plans address vital stakeholder feedback and that change plans are built into the project plan.
• Conduct organizational assessments to determine the current readiness and capability for change.
• Identify pockets of risk; monitor and mitigate key people risks.
• Develop/partner with internal and external communications to develop strategies and implement communication plans, and/or provide coaching and oversight to ensure these strategies are developed and implemented.
• Track and identify dependencies and overlapping impacts with other initiatives.
• Partner with project leads and teams to ensure appropriate performance support mechanisms are in place (e.g., training, team development, coaching, onsite support)
• Develop and implement approaches to sustain the change; to measure progress and value, communicate success and take corrective action if needed.
• Provide feedback and act as a change management subject matter expert for organizational leaders, sponsors, and project managers.
• Ensure strategies and plans are aligned to business objectives as defined by project key performance indicators or metrics.
WHAT YOU BRING
• 7+ years of experience in Change Management with a relevant degree or diploma
• Experience in leading large scale enterprise change management and transformational initiatives
• Systems thinking – ability to consider the interdependence of organizational systems, processes and stakeholders in formulating solutions
• Experience with project management principles and processes
• Strong analytical and problem solving skills
• Excellent verbal and written communication skills
• Ability to negotiate and influence decisions with key stakeholders
• Expert facilitation and consultative skills including ability to anticipate, analyze, and advise on issues
• Team focused – understands team dynamics and works well as a part of a team
• Effective relationship building skills at all levels of the organization
• Solid experience conducting interviews, workshops, focus groups, assessing organizational risk, coaching sponsors, designing and facilitating stakeholder management events and meetings
• Must be able to obtain and maintain a Restricted Area Identification Card (RAIC)
This new role will serve as the Change Management Specialist for a critical change project underway for the organization.
Reporting to the Enterprise Change Management Office as well as the Project Business Owner, the Change Management Specialist will:
• Develop and implement change management strategies and plans for a key change project (specifics provided during the candidate interview)
• Identify stakeholders, costs and benefits of the change, and specific impacts with project team and stakeholder groups.
• Engage stakeholders to provide input and understand the change in a way that builds their commitment/willingness to adopt and ensures the right people are engaged and/or informed.
• Ensure that strategies and plans address vital stakeholder feedback and that change plans are built into the project plan.
• Conduct organizational assessments to determine the current readiness and capability for change.
• Identify pockets of risk; monitor and mitigate key people risks.
• Develop/partner with internal and external communications to develop strategies and implement communication plans, and/or provide coaching and oversight to ensure these strategies are developed and implemented.
• Track and identify dependencies and overlapping impacts with other initiatives.
• Partner with project leads and teams to ensure appropriate performance support mechanisms are in place (e.g., training, team development, coaching, onsite support)
• Develop and implement approaches to sustain the change; to measure progress and value, communicate success and take corrective action if needed.
• Provide feedback and act as a change management subject matter expert for organizational leaders, sponsors, and project managers.
• Ensure strategies and plans are aligned to business objectives as defined by project key performance indicators or metrics.
WHAT YOU BRING
• 7+ years of experience in Change Management with a relevant degree or diploma
• Experience in leading large scale enterprise change management and transformational initiatives
• Systems thinking – ability to consider the interdependence of organizational systems, processes and stakeholders in formulating solutions
• Experience with project management principles and processes
• Strong analytical and problem solving skills
• Excellent verbal and written communication skills
• Ability to negotiate and influence decisions with key stakeholders
• Expert facilitation and consultative skills including ability to anticipate, analyze, and advise on issues
• Team focused – understands team dynamics and works well as a part of a team
• Effective relationship building skills at all levels of the organization
• Solid experience conducting interviews, workshops, focus groups, assessing organizational risk, coaching sponsors, designing and facilitating stakeholder management events and meetings
• Must be able to obtain and maintain a Restricted Area Identification Card (RAIC)
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