Peerimeter Aviation - Flight Follower

Perimeter Aviation

Flight Follower
Department: Flight Operations
Posted: December 13, 2021
Deadline: December 27, 2021

Our Company

Established in 1960, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exchange Income Corporation which has recently grown through the acquisition of Bearskin Airlines. With more than 750 employees, we operate a fleet of 40+ aircraft including the Metro 2, 3, 23, Merlin and Dash 8 aircraft. We are based in Winnipeg and Thompson, Manitoba as well as Sioux Lookout and Thunder Bay, Ontario. We provide scheduled passenger and freight services to Northern Manitoba and Northwestern Ontario, 24/7 North American charter services, Medical evacuation services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine services.

We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where our employees can feel proud of the work that they do and the company they work for. We seek employees who embrace a “can-do” attitude to help transform the communities that we serve.

Position Summary

The Flight Follower is responsible to provide strong teamwork and daily ongoing support to the SOCC and other departments within the company, including but not limited to Flight Training, Charters, Maintenance, Commercial Services and Cargo Operations. The Flight Follower must work closely as a team with other SOCC personnel (Duty Manager, Flight Dispatchers, Crew Scheduling, Maintenance Control, Commercial Operations and other Flight Followers) to achieve operational efficiency.

The Flight Follower is the key position responsible and accountable for the coordination and communication of all aircraft movements, and for assisting in the planning, directing, coordinating and communicating of all aspects of Perimeter’s aircraft operations, both ground and air. The Flight Follower is also responsible to complete, and to ensure completion of, daily administrative tasks in relation to aircraft movements.

The Flight Follower is a member of the SOCC and is responsible for maintaining an active safety management system (SMS) that includes all aspects of Perimeter’s flight operations, both ground and air.

 

Personal Characteristics

• Highly flexible, with the ability to respond quickly in a dynamic and changing environment
• Solid interpersonal skills that allow one to work effectively in a diverse working environment
• Ability to build and maintain lasting relationships with all departments, business partners and customers
• Exhibit initiative, responsibility and flexibility, with demonstrated interpersonal skills allowing one to adapt to a fast-paced working environment
• Ability to think critically and act logically to evaluate situations and provide sound judgment
• Effective and efficient multitasking abilities
• Strong attention to detail and accuracy is imperative
• Demonstrated time management skills
• Proactive, self-motivated, working well within a team environment
• Ability to effectively listen, demonstrating strong communication skills
• Possess cultural awareness and sensitivity

Responsibilities and Accountabilities

• Perform Flight Following and maintain the airline management software, which includes inputting Out, Off, On and In times for all 703/704 flights, as well as a delay code when required.
• Modify flight routing, when required, for all 703/704/705 flights.
• Ensure that updated information is provided to Crew Scheduling, Duty Manager and the Flight Dispatch Centre, as the airline management software is updated.
• Assist, if required, with ensuring that customer requirements are met on all flights with respect to flight crew and other items that may arise after hours.
• Possess the ability to make informed decisions without compromising internal policies/procedures.
• Provide training and mentoring to new flight followers, ensuring that the SOCC is maximizing operational effectiveness.
• Monitor the airline management software, consulting and communicating with all departments to ensure operations run smoothly and efficiently.
• Communicate to all departments when an irregular operations (IROP) situation occurs.
• Communicate movement reports for all 703/704 flights when required.
• Predict “real time” and proactively organize/re-organize all flights on the “Day of Ops” Board when required.
• Assign all flights in the airline management software to an aircraft.
• Work with the Duty Manager and Maintenance Control to schedule all required maintenance.
• Assist when required by MOC to input maintenance blocks into the airline management software.
• Work with Crew Scheduling to communicate flight assignment changes to appropriate crew members.
• Assist the Duty Manager and Commercial Ops, when required, with passenger loads and organizing aircraft to maximize customer service and efficiency in “real time”.
• Work with department managers to understand the basic workings of each department.
• Enter all required data from the Operational Flight Plans and Journey Logbook to ensure flight crew flight time information is accurate.
• Perform daily QC audits of Operational Flight Plans.
• Populate and send the daily SOCC report.
• Identify and recommend efficiency opportunities to management, which will improve upon daily processes to capture operational efficiencies, i.e. improve reporting accuracy, completeness, timeliness, routes that need more/less capacity.
• Demonstrate positive and respectful teamwork by providing ongoing support and assistance to the SOCC and understanding how your performance may affect the Operations department.
• Actively demonstrate the willingness to share knowledge and learn from others.

Education and Experience

1. Grade 12 diploma
2. Prior experience in operations and/or flight coordination preferred but not required
3. Transport Canada Generic Dispatch Exams (FDMET and FDOPS) are considered an asset, but not required
4. Canadian Radio License (Aeronautical) required
5. Strong customer service experience considered an asset
6. Knowledge of Airline Management software programs considered an asset
7. Knowledge of Microsoft Office is considered a strong asset
8. Cultural Diversity training an asset

Working Conditions

• Manual dexterity required to use desktop computer and peripherals
• Modified work agreement (7 on/7 off or Monday-Friday)
• Shift work
• Flexible hours of work

Office environment

• Be able to work outside of public transit hours
• Occasional lifting of approximately 30 lbs may be required
• Physical location of this position is only accessible via flight of stairs
• Overtime as required

How to Apply

Perimeter Aviation’s hiring policy is to recruit and select the best applicant for employment solely on the basis of their qualifications for the position. Perimeter Aviation LP does not discriminate against applicants based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability or a conviction for which a pardon has been granted.

 To apply for this position, please submit your cover letter and resume to Recruiter@perimeter.ca

 We thank all candidates for their interest in the position; however only those selected for an interview will be contacted.

Applicants will be reviewed on a rolling basis which may result in an earlier application deadline.