New Posting - Sun wing

SunWing is currently recruiting for a Crew Travel Coordinator based in Toronto, ON.

Responsibilities:
• Manage air, hotel, and ground transportation reservations and re-confirmations for operational crew travel;
• Actively communicate with Crew Travel Supervisor to ensure crew travel arrangements meet the legality requirements of Collective Agreements and the Canadian Aviation Regulations (CARS);
• Actively communicate with Crew Travel Supervisor to ensure mandated service and efficiency levels are met;
• Ensure crew members have complete and accurate itineraries prior to departure from home base at commencement of pairing;
• Ensure all travel information is reflected accurately in crew members’ schedule;
• Ensure all travel data is entered accurately into the Travel Works database on a daily basis;
• Reconcile invoices;
• Assist other departments with research involving travel requirements when requested;
• Maintain proficiency in the use of specialized travel , accounting and other relevant software;
• Identify scheduling issues and concerns and communicating them to Crew Travel Supervisor;
• Be an active and supportive team member within the Operational Control Centre;
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, the safety of co-workers, and customers;
• Other related duties as assigned.

Qualifications:
• Minimum 3 years retail travel experience;
• Proficiency in Amadeus GDS system; experience with Travel Works would be an asset;
• Must be organized, task oriented, and possess excellent attention to detail
• Proficient in Microsoft Word, Excel, and Outlook;
• Working with a sense of urgency;
• Fluent in English both written and verbal. Proficiency in other languages would be an asset;
• Excellent written and verbal communication skills;
• Ability to effectively deal with internal and external customers while exercising high levels of patience, tact, and diplomacy;
• Ability to sit for extended periods of time and continuously perform the essential job functions;
• Ability to work well under pressure;
• Ability to work a modified schedule of 12-hour day shifts, alternating 4 days on and 4 days off.

If you are interested in applying, please forward your resume and cover letter to hr@sunwing.ca with the job title in the subject line. We welcome diversity in our workplace and encourage applications from all qualified women and men, including persons with disabilities, members of visible minorities, and Aboriginal Canadians. We would like to thank all that apply however only those who meet the qualifications will be contacted.