CATSA is currently recruiting a full-time Operations Assistant
Job Category - Government & Agencies
Posting DateJuly 11, 2012
Pay Rate40,985 to 64,313 Variable pay up to 5%
Closing Date -July 20, 2012
Job Description
Under the supervision of the Director Service Delivery, the Operations Assistant is responsible for offering general administrative support to their manager, and to contribute to the overall efficiency and effectiveness of the Region.
Key Responsibility Areas
Business Operation Support
•Provide general administrative support to the CATSA staff in the region
•Order and manage office supplies
•Conduct special projects or coordinate Branch efforts on projects
•Conduct research, collect data from various tools as well as consolidate data into reports; update databases regularly and conduct follow up with parties
•Respond to telephone and electronic enquiries and relay messages
•Maintain a bring-forward system and ensure that outstanding issues are dealt with in a timely manner
•Coordinate the scheduling of events and prepare associated documentation
•Prepare travel arrangements for Director and other members of the Region
•Prepare, verify and provide financial coding for travel claims and invoices
•Liaise with Human Resources on attendance management recording
•Record minutes at meetings as requested
•Plan and coordinate logistics and catering
Partnerships and Stakeholder Relations
•Establish and maintain networks and collaborative working relationships with managers within CATSA and other external stakeholders to discuss and negotiate the handling of high profile and sensitive issues, requests for information, briefings, etc., and to facilitate senior level meetings
•Liaise with key and varied stakeholders, internal and external, to increase overall effectiveness and efficiency of the Region; promote the senior official’s office objectives Continuous Improvement
•Conduct research on best practices related to administrative processes and systems Implement, monitor and identify areas for improvement with respect to administrative processes; perform troubleshooting.
Requirements & Qualifications
Required Abilities and Skills
•Ability to multi-task and manage one’s time and priorities efficiently; ensure files are up-to-date
•Ability to anticipate others’ needs and proactively act upon this knowledge
•Ability to communicate (oral and written) in a clear and concise manner
•Tactful, cooperative and discreet High attention to detail
•Independent, adaptable, and willing to work in teams
•Dependable and thorough Position Success Indicators
Essential
•1-3 years experience in providing administrative and secretarial services
•2-3 years experience in organizing and preparing a variety of documents, reports and presentations
•Experience tracking and maintaining data on various activities, projects and initiatives
•Knowledge of methods, techniques and practices related to general administration and secretariat support planning and coordination
•Knowledge of protocols when working within senior executive office and when dealing with management and other senior government/industry stakeholders
•Advanced knowledge of data and reporting tools required for the role
Valuable
•Graduation from a recognized college with relevant experience in the field of administration
•Experience in coordinating travel or event arrangements, and preparing and processing claims and invoices
•Experience in implementing, monitoring and identifying areas for improvement with respect to administrative processes, filing, tracking and bring forward systems
Other job requirements
•Willingness to work overtime as necessary to support operational requirements
•Language Requirements: English Essential Security Clearance:
The position requires a minimum of a Secret level clearance. The clearance process will be initiated for the successful candidate.
Who can apply: Persons working or residing in Canada. Candidates should apply via the CATSA website, http://destination/ct_cf/Pages/Opportunities_Perspectives_e.aspx, and then click on 'search openings' for the Calgary International Airport, then click on Operations Assistant link.
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