New Posting - Dispatcher, Suncor

JOB OVERVIEW
Reporting to the Supervisor, Aviation Operations Control Centre (OCC), The Flight Dispatcher OCC has joint responsibility with the pilot in charge (PIC) for the safety and operational control of flights under his/her guidance. This position analyses and evaluates metrological information to determine potential hazards to safety of flight. They are also responsible for economic, passenger services and operational control of day to day flight operation (fuel loads, commissary uploads, ballast needs, etc).

KEY ACCOUNTABILITIES
• Ensure compliance with federal and local regulations regarding Operations Control Center, flight operations, as well as establish Suncor aviation operations policies.
• Implement goal, objectives, policies and procedures for OCC
• Joint responsibility with the Pilot in Charge (PIC) for the safety and operational control of flights under his/her guidance.
• Authorize, regulate and control Suncor flights according to government and company regulations to expedite and ensure safe flights
• Respond to emergency calls, overdue aircraft
• Enforce policies and procedures, emergency plans, SOP's, ASP, etc.
• Analyze and evaluate metrological information to determine hazards to flight and select most desirable and economic route of fight.
• Compute the amount of fuel for safe completion of safe flight per aircraft, distance, maintenance, weather and minimum fuel required by FOM and federal requirements.
• Prepare flight plans containing info such as max takeoff and landing weight, weather, field condition, NOTAMS, and other info as required to ensure a safe flight
• Prepare and signs the dispatch release which is a legal document providing authorization for the flight to depart
• Delay or cancel flight if unsafe conditions threatens flight operations
• Maintain manuals/Emergency plans / Flt ops/ OCC manual, etc.
• Support customer relations with lost luggage, reservations and resolutions
• Monitor load factors on flights to ensure effective utilization of seats
• Liaise with vendor agencies to ensure booking accuracy and optimization
• Handle all aviation charter requirements, itineraries, passenger manifests.
• Ensure compliance with SOPs, CARs and Transport Canada regulations.
• Monthly stewardship and performance reporting, provide aircraft and Aviation information for stewardship reporting

REQUIRED QUALIFICATIONS
Suncor is committed to employment equity and encourages applications from all qualified individuals

Education and Experience:
• High school diploma, military or airport operations Work experience. Related professional experience may be substituted for education on a year for year basis.
• Experience in Aviation operations is required (at least 5 years) Preference will be given to Licensed Dispatchers
• Requires Industry Canada Radio Restricted Operator Certificate - Aircraft
• Valid Aviation Dispatcher License 705 Type B Co-authority under Transport Canada Rules is REQUIRED
• Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances required to work at an airport

Skills and Knowledge:
• Advanced Computer skills and use of IT products in a flight operations environment
• Knowledge of airline and corporate flight operations
• Airport/ATC slot request
• Knowledge of airport facilities, Security systems and baggage systems
• Familiar with Transport Canada and CARs regulations (specifically CBAA -604-705 on the requirements of flight following and dispatch. This includes aircraft usage, aircrew duty (duty day and crewing requirements), maintenance (dispatch limits for aircraft), and communication of weather to crew.
• Familiar with Aircraft Scheduling and Ground operations
• Knowledge of possible cross-team issues and inter-connectivity of the Aviation teams (Pilots, Flight Attendants, Ground handling) (in order to diminish daisy-chain issues)
• Strong analytical and trouble shooting skills
• Ability to balance multiple assignments, changing priorities and meeting multiple deadlines
• Effective time management

WORKING CONDITIONS

Located at the Suncor Aviation Centre in Calgary, AB
Required to work during early/late shifts and holidays
Work overtime when required
Must Maintain the 705 Dispatchers License, meeting Transport Canada rules and regulations