New Posting - Marquise

Organization Overview	Marquise Group is the fastest growing facilities management company in our industry. The company was incorporated in 1993 and continues to be 100% Canadian owned. Currently, we have 3000 employees across Canada. Our company provides services in three different sectors: Facilities Management, Hospitality Services and Customer Service. As an industry leader, we provide services to commercial buildings, airport, retail, industrial, education and healthcare specialty facilities. Our mission is to provide service excellence to our clients and their customers.
Site Number	181750
City	Richmond
Province	British Columbia [BC]
Country	Canada [CA]
Title	Seasonal Customer Service Ambassador
Job ID	1455
Position Overview	We are currently recruiting for Seasonal Customer Service Ambassadors for Vancouver International Airport during the holiday season. The Customer Service Ambassador will provide customer care and support to all arriving and departing YVR customers and processes while assisting with the smooth operation of YVR facilities to ensure that all inquiries, complaints and compliments are answered accurately and efficiently.
Responsibilities	• Offer high levels of consistent, personalized, sincere and engaging service • Proactively seek out passengers requiring additional customer service care and attention • Anticipate changes in processes and in passenger volumes and work accordingly • Proactively approach and engage customers • Direct passengers as required and handle general passenger inquiries • Assist in other customer service areas and customer service counters as required • Additional duties as required
Functional Area	Customer Service [Tourism & Guest Services]
Job Status	Seasonal
End Date	1/12/2014
Date Added	10/17/2013
Location	Greater Vancouver - Richmond