New Posting - North Cariboo Air

North Cariboo Air is currently recruiting a permanent full-time Supervisor, Ramp in Calgary. 

Job Purpose
A working supervisor who is responsible for monitoring all aircraft servicing activities and provide direction to Ramp and Groomer personnel, while overseeing ramp operations and ensuring operational procedures are conducted in a safe and efficient manner.

Role and Responsibilities
- Supervise the ramp/grooming departments and personnel.
- Assist / Assign Ramp Attendants with passenger handling and customer service after CSA hrs.
- Ensure / Plan effective operational use of ramp to avoid delay / conflict.
- Coordinate with First Air for Aircraft Placement and logistics.
- Ensure effective communication between Ramp Personnel and Pilots for smooth / safe transition of passengers, baggage and coordination of logistics.
- Ensure replacement of YYC base A/C Charts, CAP’s, RCAPs and supplements at designated times.
- Monitor commissary stock and order as necessary. 
- When necessary, oversee cargo loading / unloading on to aircraft.
- Review and establish policies and procedures, as required, for both departments.
- Interview and train all ramp and grooming personnel.
- Evaluate staffing levels and commitments to customers and advise management.
- Conduct annual employee reviews for all ramp and grooming personnel.
- Create and maintain training records.
- Ensure all ramp equipment is safely maintained, inspected and documented.
- Ensure all Ramp Attendants are performing vehicle daily inspections.
- Authorize pay sheets for staff at discretion of Base Engineer.
- Authorize days off and vacation at discretion of Base Engineer.
- Make certain there is an effective use of resources / personal as determined by customer requirements
- Prepare and ensure department can pass an audit or inspection by customers and/or regulators.
- Create shift schedules for the department to ensure adequate coverage for customers.
- Ensure grooming is maintained to a high quality.
- Coordinate with sales staff, charter coordinators and building management for after operations and space availability in the storing of third party aircraft.
- Assist with facility/hangar maintenance.
- Ensure projects assigned to the department are carried out and completed.
- Actively support the company Safety Management System by participating in the program.
- Other duties as assigned.

Qualifications and Education Requirements
- Minimum Grade 12 education with relevant experience.
- 1+ year’s supervisory experience in a related field.
- Valid driver’s license, in good standing.
- Ability to obtain an Airport restricted Area Pass.
- Excellent communication (verbal and written), interpersonal and organizational skills.

Benefit Package:
Life Insurance
Dependent Life Insurance
Accidental Death and Dismemberment
Short Term Disability
Long Term Disability
Extended Health Care
Dental Care

Company Name: North Cariboo Air
Street Address: 600 Palmer Road NE
City: Calgary
Province/Territory or State: AB
Country: Canada
Web address: http://www.flynca.com
Email address: careers@flynca.com
Apply via: Email (Please specify "Ramp Supervisor" in the subject line of email)

Closing Date: February 12, 2014