New Posting - Swissport

Swissport International is currently recruiting an Operations Centre Coordinator-1411432

Primary Location-North America-CA-Vancouver-Vancouver International Airport (YVR)

Schedule-Full-time; Organization-Ground Handling

Job Responsibilities

•  Ensure sufficient staffing per employee schedules
•  Ensure flight information screens are  kept up to date
•  Respond to telephone calls in/out, radios, SITA, fax and email messages
•  Act as a liaison between customers and Swissport to ensure all pertinent flight and load control information is passed on to relevant parties
•  Maintain employee attendance records
•  Produce daily performance reports according to reporting guidelines
•  Maintain/update company and customer manuals and documentation
• Control employee palm in/out, payroll enquiries, dress attire, validity and possession of RAIC/AVOP and equipment log
•  Be aware of the local emergency plan
•  Maintain good relations with co-workers, customers and airport authorities
•  Maintain and observe confidentiality with respect to employee records
•  Provide information and service when required to the Administration Office
• Be familiar with Workers’ Compensation rules pertaining to injury on the worksite, along with Swissport documentation requirements
• Other duties as assigned

Qualifications and Competencies

·         Excellent communication skills in English: oral & written

·         Must possess strong organizational and multi-tasking skills

·         MS Excel and Outlook knowledge

·         Customer focus and quality awareness

·         Knowledge of airport ramp operations

·         Ability  to work in a fast-paced environment where accuracy and good employee relations are required

·         Transport Canada Security Clearance

Salary: $16.50 per hour, plus benefits after three months.

 About us

Swissport International Ltd. is the leading Ground Services Provider to the aviation industry. Swissport is employing over 55,000 dedicated professionals, serving over 700 client companies at 255 stations in 44 countries on five continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fueling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience”.

For further information, or to apply, please click here