Key Performance Indicators / Duties & Responsibilities:
- Ability to plan and organize the resources of multiple areas with complex needs while balancing competing demands over an extended period of time.
- Assist in Analyzing, developing and managing ideas for improvements to the operations business systems
- Proactive assessment of job hazard analysis and the mitigation of such hazards. (i.e. work tasks, job locations, policies and procedures etc.)
- Build strong relationships with all members of the Management Team. Establish their trust and confidence by keeping them informed and abreast of potential issues and solving problems
- Development or implementation of all required training programs for the air operator's flight attendants.
- Ensure all catering is ordered and the Flight Attendants are aware of any changes.
- Ensure all pre-flight and operations reports are completed in accordance with CAR's.
- Ensure expense sheets and time sheets are accurate and submitted for all Flight Attendants.
- Ensure that all Flight Attendants are adhering to the R1 uniform policy.
- Establish a consistently high level of visibility throughout R1 Airlines.
- Establish oneself as an approachable, self-confident leader who will be inclusive with and available to staff.
- Excellent understanding of Canadian Aviation Regulations.
- Issues directives and notices to the flight crews, as required.
- Lead by being attentive and responsive to issues by establishing oneself as an involved, hands-on, problem-solving individual.
- Leads others in safe practice and manages risk effectively.
- Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development (i.e. Weekly Operations Meetings, Montly SMS Meetings).
- Network with other members of the Aviation industry and attend industry events, as required.
- Purchase, stock and distribute Flight Attendant uniforms.
- Responsible for the actioning and distribution of accident and occurrence reports.
- Responsible to ensure a current and approved Flight Attendant Manual is maintained.
- Responsible to ensure a current and approved Flight Attendant training program is maintained.
- Responsible to ensure communication through the issuance of directives and notices to the Flight Attendants, as required.
- Review resumes, conduct interviews and reference checks and hire new Flight Attendants to ensure operational requirements are met.
- Schedule Flight Attendants to ensure all flights are covered on a day-to-day basis.
- Team building strategies to ensure all departments are effectively communicating.
- To work within the Flight Attendant budget for the year (including training, uniforms, commissary costs, etc.).
- Supervision of flight attendants.
- Training of flight attendants in accordance with the approved training program; maintenance of flight attendant training records.
- The development of safety feature cards.
- Assuming responsibilities as delegated by the Flight Operations Manager.
- In his or her absence, all responsibilities for duties shall be delegated to another qualified individual.
Qualifications:
- Knowledgeable of the contents of the Air Operators Operations Manual, hold an Air Operator Certificate and operations specifications, as are necessary for the performance of the assigned duties
- Demonstrate to the Minister that this person has the ability to fulfil the responsibilities of the position.
- Know the provisions of the Aeronautics Act, the Canadian Aviation Regulations and Standards, as necessary for the performance of the assigned duties.
- Excellent organizational skills.
- Excellent oral and written communication skills.
- Shows integrity, ingenuity and assertiveness in the performance of tasks.
Experience:
- Minimum 5 years' experience as a Senior Flight Attendant.
R1 Airlines is dedicated to, and prides itself on being an equal opportunity employer. We celebrate and welcome the diversity of all of our employees. R1 Airlines has specific policies in place to prevent discrimination in our hiring practices on the basis of the protected grounds dictated by Canadian legislation. In order to be in compliance with the law, employees must be legally eligible to work in Canada.
For further information, or to apply, please click here |
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