New Posting - Iqaluit

Manager, Sales
First Air - Iqaluit, NU

Duties and Responsibilities Interested candidates should be able to perform the following duties and responsibilities: Build a work culture such that maximizing revenue, optimizing sales and ensuring customer satisfaction are key to drive effectiveness Identifies, creates, actions, maintains, protects and maximizes revenue opportunities with all customers Maximizes sales of domestic and international charters within Canada and internationally Responsible for drafting/presentation/implementation of new charter/cargo/passenger contract and/or RFP's Organizes charter logistics and advises relevant First Air and outside agencies to ensure customer's needs are met Monitors and maintains existing contracts Develops and maintains a current and prospective customer profile database, including existing and future charter/cargo/passenger customers Be the prime point of contact for all customers in the assigned region Builds and maintains relationships with customers Responsible for the ongoing development of sales and marketing of aircraft Develop and report progress of prospective adhoc charter services Ensure customer satisfaction of all contract operations Responsible for expense and revenue budget, including monthly cost and revenue analysis Represents First Air professionally in conferences, trade shows and other community/promotional events across Canada Ensures preparation of weekly/monthly/quarterly and annual reports, analyze revenue performance and identify avenues for maximizing revenue Provides accurate analysis, forecasts and intelligence on relevant Northern issues with direct revenue opportunities in the assigned Region Enhances First Air's sponsorship opportunities Works to meet and exceed established sales targets Provides excellent internal and external customer service Negotiates, prepares and signs off on contract Active member of the First Air Emergency Response team Other duties as assigned. Staff Housing not provided. Skills and Qualifications Include, but not limited to, the following minimum skills and qualifications: Successful completion of a 2 year diploma in Business with a focus on Marketing preferred. 3 years experience with charter/cargo/sales management experience, preferably in the aviation industry Demonstrated quote preparation, negotiation and sales skills required Extensive knowledge of logistics coordination, cargo handling procedures/capabilities, fleet capabilities Cost analysis, budget experience, forecasting and statistical analysis experience required Ability to communicate both written and orally with all levels of the business community and government agencies Demonstrated organizational, leadership, customer service and interpersonal skills Must be adept to handling multiple tasks and prioritizing duties On call availability and willingness to travel extensively, as required. Ability to work under pressure with minimal supervision and within tight deadlines Northern related experience considered an asset Solid computer skills, including the full MS Office Suite/ Excel and Word required Ability to communicate in Aboriginal languages considered an asset Must hold a valid drivers license and a valid passport Must be willing and able to travel extensively to meet perform sales obligations and community visits. Ability to obtain and retain a Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada. To apply, please send your cover letter and resume to:   recruit@firstair.ca.