New Posting - West Jet

Posting Close Date: 09/30/2015 (Please note the posting will close at 11:59pm)
Full Time Bilingual Cabin Crew based in Vancouver

Breakfast in Montreal? Swimming in Cancun? Sunshine and Surfing in Hawaii? Sushi in Vancouver? Meeting new people every day? Does your current job offer you that and a view from 39,000 feet?

At WestJet, our goal is to create an extraordinary guest experience. WestJet has received a Skytrax Award for Service Excellence and was also voted as one of the Best 100 Employers in Canada. WestJet is an airline our employees love to call their own.

Join us as a Bilingual Cabin Crew and become an owner of an award winning, and profitable airline.

Linguistic Requirement:

We are currently recruiting Bilingual Cabin Crew with an with an advanced level of spoken and written English and French while consideration will be given for the following: Cantonese, Dutch, German, Italian, Japanese, Mandarin, Portuguese, and Spanish. Candidates will undergo an assessment in both languages to ensure they meet this posting’s linguistic requirement.


Conditions of Employment:

• Must be 19 years of age or older
• Must be able to communicate with an advanced level of spoken and written English and French while consideration will be given for the following: Cantonese, Dutch, German, Italian, Japanese, Mandarin, Portuguese, and Spanish.
• Must hold a current valid passport; where a Canadian Passport is not held, a Canadian Permanent Resident card (accompanied with all individual Visas necessary to enable you to perform the duties of a Cabin Crew wherever WestJet operates) is required
• Must be able to reach 206 cm flat-footed without shoes (emergency equipment requirement)
• Must be able to obtain and maintain an Airport Restricted Area Pass (requires a 5-year traceable history, a clear criminal record and a Canadian citizenship or Permanent Resident Card)
• Must be able to lift 50 pounds from floor to waist and 22 pounds overhead
• Must successfully complete a 5-week full-time initial training program as well as recurrent annual training; both of which are held in Calgary
• Must pass a WestJet pre-employment medical
• Must be able to travel away from home for up to 5 consecutive days
• Must be ready and willing to work 24h/7d/365y; must be able to work any hour of the day, and any day of the week or year
• Must be available for reserve shifts. When on call for reserve, Cabin Crew must be contactable and able to report to work within 2 hours of the request being made. Reserve is scheduled in blocks of 5 consecutive reserve days
• Must be able to adhere to strict uniform standards
• A clear criminal background check is required

Safety:

• Enforce and follow all Standard Operating Procedures to ensure compliance with WestJet and Regulatory Standards
• Operate safety and emergency equipment such as oxygen systems, aircraft doors, evacuation slides, fire extinguishers, life rafts, galley equipment, communication equipment, and lighting systems
• First Aid certification is an asset

Service:

• Ensure and uphold exceptional guest service standards, both inflight and on the ground

• Complete service and sales in accordance with WestJet service standards
• Anticipate and adhere to guests’ needs
• Assist with the stowage of carry-on items (includes pushing, pulling reaching, stooping, kneeling, lifting and carrying luggage)
• Manage uncomfortable situations such as unruly guests
• Carry oneself with the utmost professionalism and poise while on-duty
• Groom oneself according to WestJet’s strict uniform standards

Core Qualifications:

• Advanced level of spoken and written English and French while consideration will be given for the following: Cantonese, Dutch, German, Italian, Japanese, Mandarin, Portuguese, and Spanish.
• High school diploma
• Minimum of 5 years’ experience providing exceptional customer service
• Minimum of 2 years sales experience
• Must be able to solve problems and make quick decisions in the interest of crew and guests
• Must be comfortable working in confined spaces
• Must be flexible and able to work a varied schedule
• Intermediate skill level with computers
• Post-secondary education an asset

Leadership Qualifications:

Demonstrated ability to:

• Coach and mentor
• Deliver and receive feedback
• Execute directives upon delegation
• Make sound decisions and efficiently solve problems
• Work well in a team environment
• Convey and receive messages to meet the needs of others
• Handle stressful situations with ease

*** Please note only those candidates who meet the qualifications will be contacted with further details

WestJet is Canada's most preferred airline, operating over one hundred aircraft to destinations in North America, Central America and the Caribbean. We are recognized as a Top Employer in Canada and our more than 10,000 employees work hard to ensure we maintain our position as one of Canada's most respected corporate cultures. With the launch of WestJet Encore, we will continue our steady growth by offering flights and jobs to more cities in Canada.

We would like to thank all applicants in advance for their interest in WestJet. We believe in enriching the lives of everyone in WestJet's world and encourage applications from all qualified individuals. If you inspire greater creativity and innovation towards reaching new altitudes and meet the qualifications for the position in which you are interested, we welcome you to complete an online application. WestJet is a great place to land - powered by Talent and Growth.

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will utilize safe work practices to ensure your well-being and the safety of others.

For further information or to apply, please click here