Attendance and Disability Management Coordinator
G4S Secure Solutions Canada - Richmond, BC
The Coordinator, Attendance & Disability Management is responsible for the day-to- day coordination and administration in disability and attendance management. With a primary focus to YVR, at times the position also supports the Regional Airports. The position works out of the Richmond office.
Role Responsibility:
MAJOR RESPONSIBILITIES, but not limited to:
- Act as the key contact and liaison for disability and attendance needs at YVR.
- Proactively manages occupational and non-occupational disabilities and absences.
- Follow and administer the attendance management policy and program.
- Support supervisors/managers in executing and implementing the attendance management program.
- Collaborate with the Capacity/Scheduling department, analyze attendance data, and make recommendations on appropriate absence thresholds.
- Initiate the attendance management process by notifying the manager that the employee has exceeded the absence threshold.
- Provide assistance on the development of individualized goals at the conclusion of each meeting.
- Prepare materials and coordinate logistics for meetings with employees.
- Collaborate with the Workplace Health & Safety Advisor, report work related injuries and illnesses.
- Assess, monitor and adjust return to work plans based on medically supported documentation in a timely manner.
- Collaborate with the Workplace Health & Safety Advisor and the LR Advisor to identify and develop modified return to work plans and accommodations for the disabled or injured employee.
- Ensure the Operations, Training, HR and Scheduling departments are aware of the return to work of an employee to facilitate a timely return to work.
- Identify when additional assessments and accommodations are required.
- Deliver training as required with respect to disability and attendance management.
- Maintain records and files.
- Maintain up-to- date knowledge of and adherence to all applicable legislation, standards and guidelines.
- On occasions, may be required to work on a weekend or outside normal office hours
- Cross train team members.
The Ideal Candidate:
EDUCATION, EXPERIENCE AND SKILLS
- Minimum 2 years of experience in disability management in an unionized HR environment, with solid knowledge of attendance management principles and practices, return to work/disability case management and evaluations
- Current on all relevant legislations (Occupational Health & Safety, Human Rights Code, etc.)
- Strong disability case management skills in a high volume environment
- Post-secondary education in Human Resources
- CHRP certification, or Certified Disability Management professional preferred
- Excellent planning and organizational skills with strong attention to detail
- Strong written and oral communication skills
- Ability to effectively challenge the status quo with all levels of the organization
- Strong ethics in regards to privacy, confidentiality and protecting the interests of the company
- Hands-on individual who takes ownership and works well as part of a multi-location team
- Ability to cooperate and deal tactfully with others
- Exceptional customer service skills with ability to work in a fast paced environment managing multiple priorities
- Must be eligible to apply for Federal Secret Security Clearance
- Flexibility to occasionally work outside of traditional office hours
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