New Posting - Menzies Aviation

Ramp/Operations Supervisor - Ottawa Airport (YOW)
Menzies Aviation -

Job Posting – Ramp Supervisor Reports To : Station Manager, Ramp Manager YOW Location : Ottawa McDonald-Cartier International Airport - YOW Summary: Assist the Station Manager in the day-to-day running of the Ramp Team. You will be responsible for coordinating and allocating staff and resources to fulfil our service standards for our Customer Airlines. You will ensure that our grand handling is delivered safely, on time and consistently in line with service level standards set for both on time and station performance. Influence and facilitate the consistent delivery of a “World Class” product to our airline Customers. Essential Duties and Responsibilities: To consistently deliver the highest possible level of customer service at all times Responsible for ensuring the airlines product is delivered consistently to demanding service level standards and on time performance targets to our Customer Airlines To be pro-active in all areas by forward planning and taking responsibility for the job in hand To ensure the safe and correct control of all resources on the Ramp To comply with all Airlines Ground Handling Regulations To actively give support, guidance and encouragement to your work colleagues Fully comply with the Health & Safety Act when carrying out your duties, ensuring safety is never compromised Promote a professional image at all times applying the Company Uniform Standards To follow all processes involved in Triple A Regulations To understand and operate all equipment safely, effectively and correctly and in line with the relevant training given Full compliance and implementation at all times of the following: Airline Handling Manuals Airports Disruption Management Policy Customer Service Promise Communications Promise Safeguard the health, safety and welfare of staff, customers and other visitors as required in full compliance with the Company’s Health & Safety Policy To process in a professional and confident way any questions, queries or grievances Any other reasonable duty as requested Required Skills: Must be at least 18 years of age Well organised with meticulous attention to detail and accuracy, able to work on their own initiative to specific deadlines, have the ability to recognise and deal with challenges promptly and efficiently Demonstrate ability to lead, coach and develop staff Must have valid Driver’s license and hold a DA Ability to work within a pressured environment Must be flexible to adapt to changing demands/circumstances/weather conditions Team player with strong interpersonal skills Ability to influence, motivate, negotiate and communicate effectively at all levels Thorough knowledge of ground handling operations, aviation security, safety practices, legislation and customer supplier relationships Must be available and flexible to work variable shifts including weekends and holidays; Must be able to lift up to 70lbs when required Must be able to obtain and hold all required security clearances Computer literate with knowledge of Microsoft Word and Excel Applications to be submitted through Indeed