Named one of Canada’s Top 100 Employers (2012), WestJet is a growing airline with over 8000 employees, flying 99 aircraft to over 80 destinations throughout North America. Sure, it’s our planes that fly you to those places, but it’s really our people who get you there. Our flight attendants spend the most time with our guests and know the importance of delivering World Class Guest Experience 100% of the time. Flight Attendants are not only the face of our company; they ensure the safety and comfort of our guests, crew members and aircraft. In-flight crew members are great multi-taskers, take pride in representing WestJet, and are able to handle all types of challenging situations. They understand that it is a fast paced, and ever changing work environment with non-traditional working hours. If this sounds like a good fit for you, then we’d like you to be a part of our vision of becoming one of the five most successful international airlines by 2016. It’s our commitment to caring that has awarded WestJet the title of Canada’s Most Admired Corporate Culture by Waterstone Human Capital three years in a row. What we say in our ads is true: “Owners Care.”
FRENCH BILINGUAL FLIGHT ATTENDANT
Part or Full Time French Bilingual Flight Attendant position based in Calgary
Breakfast in Montreal? Swimming in Cancun? Sunshine and Surfing in Hawaii? Sushi in Vancouver? Meeting new people every day? Does your current job offer you that and a view from 39,000 feet?
At WestJet, our goal is to create an extraordinary guest experience. WestJet has received a Skytrax Award for Service Excellence and was also voted as one of the Best 100 Employers in Canada. WestJet is an airline our employees love to call their own.
Join us as a French Bilingual Flight Attendant and become an owner of an award winning, profitable airline with a modern fleet of 99 state of the art Boeing Next Generation aircraft!
DESCRIPTION
Linguistic Requirement - We are currently recruiting French Bilingual Flight Attendants with an advanced level of spoken French and English. Candidates will undergo an assessment in both languages to ensure they meet this posting’s linguistic requirement.
Conditions of Employment:
· Must be 18 years of age or older
· Must be able to communicate with an advanced level of written French and English
· Must hold a current valid passport; where a Canadian Passport is not held, a Canadian Permanent Resident card (accompanied with all individual Visas necessary to enable you to perform the duties of a Flight Attendant wherever WestJet operates) is required
· Must be able to reach 206 cm flat-footed without shoes (emergency equipment requirement)
· Must be able to obtain and maintain an Airport Restricted Area Pass (requires a 5-year traceable history, a clear criminal record and a Canadian citizenship or Permanent Resident Card)
· Must be able to lift 50 pounds from floor to waist and 22 pounds overhead
· Must successfully complete a 5-week full-time initial training program as well as recurrent annual training; both of which are held in Calgary
· Must pass a WestJet pre-employment medical
· Must be able to travel away from home for up to 6 consecutive days
· Must be ready and willing to work 24h/7d/365y; must be able to work any hour of the day, and any day of the week or year
· Must be available for reserve shifts. When on call for reserve, Flight Attendants must be contactable and able to report to work within 1 hour of the request being made. Reserve is scheduled in blocks of 5 consecutive reserve days
· Must be able to adhere to strict uniform standards
· A clear criminal background check is required
Only those candidates who meet the qualifications will be contacted with further details
Safety:
Enforce and follow all Standard Operating Procedures to ensure compliance with WestJet and Regulatory Standards
Operate safety and emergency equipment such as oxygen systems, aircraft doors, evacuation slides, fire extinguishers, life rafts, galley equipment, communication equipment, and lighting systems
First Aid certification is an asset
Service:
· Ensure and uphold exceptional guest service standards, both inflight and on the ground
· Complete service and sales in accordance with WestJet service standards
· Anticipate and adhere to guests’ needs
· Assist with the stowage of carry-on items (includes pushing, pulling reaching, stooping, kneeling, lifting and carrying luggage)
· Manage uncomfortable situations such as unruly guests
· Carry oneself with the utmost professionalism and poise while on-duty
· Groom oneself according to WestJet’s strict uniform standards
Core Qualifications:
· Advanced level of spoken French and English
· High school diploma
· Minimum of 5 years experience providing exceptional customer service
· Minimum of 2 years sales experience
· Must be able to solve problems and make quick decisions in the interest of crew and guests
· Must be comfortable working in confined spaces
· Must be flexible and able to work a varied schedule
· Intermediate skill level with computers
· Post-secondary education an asset
Leadership Qualifications:
· Demonstrated ability to:
· Coach and mentor
· Deliver and receive feedback
· Execute directives upon delegation
· Make sound decisions and efficiently solve problems
· Work well in a team environment
· Convey and receive messages to meet the needs of others
· Handle stressful situations with ease
WestJet flies our current fleet of 99 aircraft to 80 destinations across Canada, the US, and the Caribbean. We are recognized as a Top Employer in Canada and our more than 8500 employees work hard to ensure we maintain our position as one of Canada’s most respected corporate cultures. In 2013 WestJet will be launching a regional carrier that will continue to ensure our amazing growth.
We would like to thank all applicants in advance for sending in their resumes. Only those who qualify will be considered for the role. WestJet is an equal opportunity employer and encourages applications from all qualified individuals. WestJet's hiring policy is to recruit and select the best applicant for employment solely on the basis of their qualifications for the position. WestJet does not discriminate against applicants based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability or a conviction for which a pardon has been granted. Safety comes first at WestJet.
Career Opportunities: Bilingual Flight Attendant (Job Number 4561), Inflight - Calgary, AB (YYC) - English/French - WestJet
Posting Close Date: 11/11/2012 (Please note the posting will close at 11:59pm EST)
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