New Posting - Servisair

Servisair is a leading global provider of aviation ground services delivering an integrated range of handling solutions across 121 locations. Customer Service Agent (YHZ) This incumbent will be accountable for the operations related to the reception of passengers, the arrivals of flights, the check-in process at the counters. MAIN RESPONSIBILITIES  Give exceptional and personalized customer service.  Welcome, inform and direct the passengers at the check-in counter.  Register the passengers as well as their luggage in the computer system.  Conform to the legal rules pertinent to the airport industry, Health and Safety at work as well as all the other company’s policies and work procedures.  Be able to react properly in case of emergency and apply the measures to be taken.  Assist special needs passenger from the counter to the gate.  Any other duties associated with the job classification. REQUIREMENTS / SKILLS & KNOWLEDGE  High school diploma or equivalent  Minimum age – 18 years old  Customer Service Experience, essential.  Bilingual (French and English).  Work experience in the airline field, an asset.  Available and flexible to work on various shifts (days, evenings, nights, weekends and holidays), by operational requirements.  Lift heavy objects that could reach 70 pounds (32 kilograms).  Work under various climatic conditions.  Must be able to pass security clearance and obtain the restricted area identity card (RAIC) (please refer to Transport Canada website for more details).  Must have either Canadian Citizenship or Landed Immigrant Status. Reasonable accommodations may be made to enable individuals with disabilities as defined under the Canadian Human Rights Act and the Employment Equity Act to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities as defined under the Canadian Human Rights Act and the Employment Equity Act to perform the essential functions. The intent of the above job description is to provide a representative summary of the major duties and responsibilities performed by the incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. This position is a part-time position. The hourly rate is $10.15. The location of this position is at the Halifax International Airport. Interested candidates should e-mail their resume to: Memory.Surette@am.servisair.com