Air Labrador Limited has an immediate opening for a Manager, External Sales , reporting to the President, working out of our Happy-Valley Goose Bay office with daily travel to the Goose Bay Airport and periodic travels to our various coastal and Quebec based operations as required.
Required Skills:
- Proficient with computers, MS Office suite, experience in reservations and/or hotel software considered an asset
- Able to help supervise and motivate a team of reservation and terminal agents.
- Understanding of our sales pipeline and contribute to enhancing company revenues.
- Ability to de-escalate and resolve guest-service issues, both in person and over the phone.
- Enriching our Guests experiences while maximizing the Company’s profitability
- Able to handle multiple and competing priorities in an efficient manner.
- Highly organized, Hardworking, Excellent communicator
- Ability to identify sales opportunities and actively selling the features and benefits of choosing Air Labrador variety of services.
Duties:
- Program pricing and schedule changes reservation software (Amelia Intellisys)
- Train agents on the software and sales skills.
- Providing product expertise in a professional, friendly and informative manner
- Interact with travel trade and guests to secure bookings and increase sales.
- Develop reports on booking patterns to share with management.
- Perform routine daily, weekly and monthly administrative duties associated with reservation / charter software
- Develop solutions to improve performance.
- Contribute to company’s sales strategy, including pricing, product fulfillment and reservation centre performance.
- Liaise with terminal operations in terms of regulations, planes arrival and departure and out-of-the-box situations.
- Interact professionally with all levels of staff, contractors and other third parties.
- Generate Charter quotes and follow up on outstanding quotes
- Coordinate and facilitate Charter experience with clients
- Create Invoicing and follow up on Charter activity
- Other duties as assigned.
Qualifications:
- Excellent keyboarding skills (Minimum 30 words per minute) and a talent for multi-tasking
- Strong written and verbal business skills
- Professional demeanor with the ability to provide personal and sincere service
- Experience supervising employees
Preference will be given to beneficiaries of the Labrador Inuit Land Claims Agreement.
Salary based on qualifications and experience. Qualified and interested candidates please forward your resumes by July, 17th, 2015 to:
Air Labrador Ltd
BLD S7, 85 Dakota Drive
PO Box 310, Stn C, Goose Bay, NL A0P 1C0
Fax # 709-739-8147
careers@Airlabrador.com
Please quote competition number MES0706-CB when applying.
For further information, or to apply, please click here |
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