New Posting - Calgary Airport Authority

CAREER OPPORTUNITIES - Calgary Airport Authority

JOB TITLE:            Western Hospitality Assistant

JOB CLASSIFICATION:     Full-Time

CLOSING DATE: 07/24/2015 00:00

PAY RATE:           6 ($52,570 – $54,673 - $56,859 - $59,134)

The Authority is committed to creating an environment where employees are rewarded through meaningful work experiences. Not only do you get to be a part of developing one of Canada’s busiest airports, but you’ll be joining one of Alberta’s Top Employers. We offer competitive salaries, an attractive benefits and pension program, flexible work schedules, growth through learning and development, and numerous opportunities to give back to the community. It’s simple — we invest in our people because they are the backbone of our success.

The Calgary Airport Authority is leading an exciting expansion program at YYC worth over two billion dollars. With the recent opening of Canada’s longest runway and the construction of a new international terminal, this is an exciting time to be a part of the YYC Crew.

The Role

Are you looking for a career in office administration? Do you thrive in a dynamic and fast paced environment? Are you a “people person” that loves interacting and collaborating with others? Are you confident working both independently and as a part of a team? If you have answered “yes” to all of these questions, this may be your dream job!

Reporting to the Manager, Western Hospitality, you will play an integral role in supporting the volunteer and visitor experience at YYC. You will be essential to the success of our Western Hospitality office which supports more than 400 White Hat Volunteers. Your portfolio will include:

Office administration: Manage confidential volunteer records, schedules, internal website and volunteer management system; design and prepare volunteer documents, letters, presentations, certificates, etc.; oversee inventory and maintenance for both the office and volunteer reception rooms.

Customer service and relationship development: Strong desire and ability to establish trust and rapport with volunteers and internal and external stakeholders; Ability to receive, respond and coordinate volunteer service requests via telephone, e-mail and in person.

Event management: Assist in planning and executing 10 – 15 volunteer events annually.

Basic Requirements

Proficient in Microsoft Office as well as Adobe InDesign

Exceptional customer service ability as well as excellent interpersonal, oral and written communication

Thrives in a fast paced, changing environment

Strong organizational capacity and ability to focus on tasks with ongoing interruptions

Ability to work unsupervised or within a team environment; This position is a main point of contact for the volunteers in absence of the Western Hospitality Manager and Coordinator

Problem solving abilities and an innate ability to think on your feet

Experience working with volunteers is considered an asset

High energy, positive attitude and friendly demeanor

May be required to work some evenings and weekends

Knowledge of and familiarity with the airport environment would be considered an asset

How to Apply

EMail:    resumes@yyc.com

How to Apply

This position is open to Calgary Airport Authority staff and external candidates. If this position interests you please Apply Online by the closing date listed.

Website: www.yyc.jobs

Email: resumes@yyc.com

Fax: (403) 717-2216

To find out more about The Calgary Airport Authority, visit us online at www.yyc.com

All applicants are thanked for their interest but only qualified candidates will be contacted. The Calgary Airport Authority is an equal opportunity employer.

Successful candidates will be required to obtain the Restricted Area Identification Card (RAIC).

Successful candidates for safety sensitive positions will be required to undergo a pre-employment medical assessment, including an alcohol and drug test, by The Calgary Airport Authority's Medical Officer to confirm fitness for work.

The Calgary Airport Authority complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). By forwarding your resume to the Calgary Airport Authority you are consenting to the collection and use of your personal information for this job competition. Your information will be kept strictly confidential.