Waterloo Wellington Flight Centre is currently recruiting a Full-time Dispatch Manager
Job Description
The Dispatch Manager is responsible for directing all dispatch
operations in order to meet company standards, TC compliance, safe flight
operations, customer satisfaction, and efficient revenue generation. The
Dispatch Manager is responsible coordination and constant communication with
other front end managers to ensure the smooth, efficient, and safe movement of
aircraft at our busy flight school.
Job Duties
- Scheduling, dispatching, and checking in our fleet of 20 aircraft
- Monitoring the WWFC flight watch system
- Hiring, training, scheduling, and supervising up to six part-time staff
- Coordination and communication with multiple other departments (CFI, instructors, maintenance, line crew, Esso Aviation)
- Handling day to day customer inquiries and customer service
- Graduate of a postsecondary Aviation Management program and/or equivalent experience
- Experience in an aviation environment is highly desirable. Dispatcher training beneficial
- Valid Driver’s Licence and a reliable vehicle (no public transport to CYKF)
- Solid computer skills software knowledge of Excel, TFBO (desirable)
- Supervisory experience
- Aviation Radio Licence
- Knowledge of cash/retail financial management
- Excellent oral & communication skills
- Experience in a fast paced front line customer service
- Attentiveness to administrative detail and compliance with regulatory requirements
This is a full time salary position reporting to the General Manager
Apply with a resume and cover letter
Waterloo Wellington Flight Centre
Kat Stemmler or Bob Connors
4881 Fountain St N, Unit 3
Breslau, ON
Web Address: http://www.wwfc.ca
Email Address: dispatch@wwfc.ca
Phone Number: 519-648-2213
Closing date: July 31, 2015
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