New Posting - Canadian North

Canadian North

Cargo Manager – Yellowknife

Reports To: Director, Airports & Cargo Operations, West

Competition No: 24-CG2016

The Cargo Manager – Yellowknife reports to the Director, Airports & Cargo Operations,

West. This position is accountable to senior management for overseeing all facets of cargo operations for the Yellowknife and Kitikmeot region.

·         To actively participate in the Company’s Safety Management System program, including investigation and response, and to demonstrate knowledge of employee responsibilities regarding safety;

·         Provide leadership and overall management to Cargo Services focusing on highest level of customer service;

·         Ensure all cargo customer service agents have the knowledge, attitude and excellent customer service skills for success;

·         Ensure all cargo customer service agents are fully trained, briefed and compliant with all applicable regulatory and company requirements;

·         Ensure a clean safe and unobstructed work area is maintained and continuously practice proper safety habits;

·         Perform administrative and accounting duties related to payroll, cash management and cargo operations including ensuring adherence to cargo and company policies and procedures;

·         Provide local management and customer information reporting pertaining to local operation;

·         With direction of Director, Airports & Cargo Operations, West, establish the staffing plans, levels, and recruitment of cargo customer service agents at the local base;

·         Promote good customer and supplier relations and positive public relations within the community;

·         Respond to cargo customer comments relating to cargo issues in a timely and appropriate manner;

·         Assist in the development, delivery and adherence to departmental budgets as they pertain to cargo operations at the local and regional bases Other duties as required

Qualifications

·         Two - Three years of operational experience in an Air Cargo environment;

·         Previous experience in a supervisor or managerial role is a definite asset;

·         Strong ability to determine performance goals and ability to hold others accountable;

·         Demonstrate high degree of emotional maturity and ability to operate under stressful situations;

·         Ability to work flexible hours;

·         Excellent leadership and interpersonal skills;

·         Excellent planning, time management and organizational skills;

·         Ability to work in a team environment;

·         Demonstrated ability to adapt to a changing environment;

·         Knowledge of WHIMIS and Dangerous Goods Transportation guidelines and procedures considered an asset;

·         A strong background in PC skills;

·         Working knowledge of a unionized environment considered an asset

Additional Information

To apply for this position visit www.canadiannorth.com and click on the on-line application under the Careers section (preferred method). Resumes can also be submitted by fax to 403.717.1532. Please include Cargo Manager YZF and 24CG2016 in the subject line.

We thank all applicants for their interest; however, only selected candidates will be contacted.

Canadian North was founded from the collective experiences of predecessor airlines including Canadian Airlines, Pacific Western, Transair and Nordair. Providing air passenger and cargo services for more than 80 years, Canadian North offers scheduled flights to the Northwest Territories and Nunavut through our southern gateways of Edmonton and Ottawa. Canadian North was incorporated in 1998 when it was purchased by NorTerra Inc. NorTerra Inc. is owned by the Inuvialuit Development Corporation and is 100% aboriginal owned.

By submitting your resume you agree that it may be shared amongst NorTerra’s subsidiary companies (Canadian North Inc., Northern Transportation Company Ltd, Weldco-Beales Manufacturing Inc., Braden Burry Expediting Ltd and Northern Industrial Sales L