Part Time Graveyard Customer Service Ambassador
Compass Group Canada - Richmond, BC
Compass Group Canada - Richmond, BC
Job Description
Position:Availability:
Part-time, Carillion Customer Service @ YVR
0400-1530 Daily
Department:
Customer Service
INTERESTED APPLICANTS MUST HAVE THEIR OWN MEANS OF TRANSPORTATION TO YVR AS PUBLIC TRANSIT (EXAMPLE: SKYTRAIN) DOES NOT RUN DURING THE SPECIFIED SHIFT TIME.
We are currently recruiting for Graveyard Customer Service Ambassadors (overnight shifts) for Vancouver International Airport. The Customer Service Ambassador will provide customer care and support to all arriving and departing YVR customers and processes while assisting with the smooth operation of YVR facilities to ensure that all inquiries, complaints and compliments are answered accurately and efficiently Qualifications
Specific Responsibilities & Duties:
Offer high levels of consistent, personalized, sincere and engaging service
Proactively seek out passengers requiring additional customer service care and attention
Anticipate changes in processes and in passenger volumes and work accordingly
Proactively approach and engage customers
Direct passengers as required and handle general passenger inquiries
Assist in other customer service areas and customer service counters as required
Additional duties as required
Qualifications:
Minimum of 1 year customer service experience
Previous experience in the Service industry, preferably with the Airport and/or an Airline
Intermediate level of expertise with Access, Word, Excel, PowerPoint and Outlook
High school diploma
Must be able to work overnight graveyard shifts including weekends and holidays.
Core Competencies:
Strong interpersonal and communication skills
Ability to demonstrate professionalism, diplomacy and effective reasoning skills
Ability to work within a team as well as individually
Must speak, read and write English fluently
Multi-lingual abilities an asset
All Applicants must be able to obtain Security Clearance from Transport Canada. Successfully completing First Aid Level 1 is a condition of employment.
Additional Information
Thank you for your interest in a career with Compass Group!
Only those selected for an interview will be contacted.
We will consider your resume for additional opportunities.
Compass Group Canada is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated fairly and equitably which includes providing accommodation. Health, Safety, Environment and Quality (HSEQ) is also an operational priority. Safeguarding the health and safety of our people and customers is essential to the success of our business.
Learn more about us at www.compass-canada.com !
Position:Availability:
Part-time, Carillion Customer Service @ YVR
0400-1530 Daily
Department:
Customer Service
INTERESTED APPLICANTS MUST HAVE THEIR OWN MEANS OF TRANSPORTATION TO YVR AS PUBLIC TRANSIT (EXAMPLE: SKYTRAIN) DOES NOT RUN DURING THE SPECIFIED SHIFT TIME.
We are currently recruiting for Graveyard Customer Service Ambassadors (overnight shifts) for Vancouver International Airport. The Customer Service Ambassador will provide customer care and support to all arriving and departing YVR customers and processes while assisting with the smooth operation of YVR facilities to ensure that all inquiries, complaints and compliments are answered accurately and efficiently Qualifications
Specific Responsibilities & Duties:
Offer high levels of consistent, personalized, sincere and engaging service
Proactively seek out passengers requiring additional customer service care and attention
Anticipate changes in processes and in passenger volumes and work accordingly
Proactively approach and engage customers
Direct passengers as required and handle general passenger inquiries
Assist in other customer service areas and customer service counters as required
Additional duties as required
Qualifications:
Minimum of 1 year customer service experience
Previous experience in the Service industry, preferably with the Airport and/or an Airline
Intermediate level of expertise with Access, Word, Excel, PowerPoint and Outlook
High school diploma
Must be able to work overnight graveyard shifts including weekends and holidays.
Core Competencies:
Strong interpersonal and communication skills
Ability to demonstrate professionalism, diplomacy and effective reasoning skills
Ability to work within a team as well as individually
Must speak, read and write English fluently
Multi-lingual abilities an asset
All Applicants must be able to obtain Security Clearance from Transport Canada. Successfully completing First Aid Level 1 is a condition of employment.
Additional Information
Thank you for your interest in a career with Compass Group!
Only those selected for an interview will be contacted.
We will consider your resume for additional opportunities.
Compass Group Canada is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated fairly and equitably which includes providing accommodation. Health, Safety, Environment and Quality (HSEQ) is also an operational priority. Safeguarding the health and safety of our people and customers is essential to the success of our business.
Learn more about us at www.compass-canada.com !
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