New Posting - Air North

4N17-103 Charter Coordinator
Air North, Yukon's Airline - Whitehorse, YT

We are seeking a hard-working individual, who takes pride in their work, brings a positive attitude to the work environment and is seeking employment with a fun, professional, and reputable company. Reporting to the Manager of Charter Operations, this position is responsible for providing administrative support to the charters department, including providing exceptional customer service; reception; assisting with maintaining records and charter customer database files; invoicing and billings; updating charter calendars and events; liaising with the Flight Ops department to ensure fleet schedulers are up to date; and other charter & administrative functions, as assigned. You would be a great fit if you have the following: Ability to work under pressure in a fast-paced team environment while maintaining accuracy and efficiency Ability to interact, communicate and maintain relationships with diverse internal and external customers Excellent attention to detail Effective written and verbal English communication skills Passion for providing an outstanding customer service experience Excellent leadership, decision making, judgment, communication, interpersonal, delegation and teamwork skills Exceptional organizational and time management skills Able to work independently and alongside varying teams Able to deal with constant interruptions, distractions, time pressure and concurrent demands Excellent Health & Safety awareness Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Passionate about customer service Understanding of ground handling terminology Qualifications/Conditions of Employment: Minimum Grade 12 diploma or equivalent Able to work flexible schedules, including evenings & weekends to support the 24/7 operation Strong technical knowledge of aircraft performance, logistics, and aviation regulations Knowledge and experience with Transport Canada and TSA regulations Able to perform all duties under stressful conditions beyond the employee’s control Must be a Canadian citizen, Permanent Resident or show proof of right to work in Canada Experience in the aviation charter industry desired We wish to express our appreciation to all applicants for their interest in this position. Due to the substantial volume of applications we receive, only candidates selected for an interview will be contacted. Applicants must clearly indicate that they meet the minimum qualifications in order to be considered for this position. Air North, Yukon's Airline is committed to employment equity, and has been serving Yukoners for 40 years. We offer competitive wages, an attractive benefits package including great travel perks, and an enriching work environment for our 600+ employees For further information or to apply please click here