Monday, April 30, 2012

New Posting - Canadian Natural

Travel Administrator - Corporate Travel

At Canadian Natural, we are proud of the achievements of our people.

Our goal has always been to run our business and run it well, executing on our projects and creating value for our shareholders. That is what we have focused on for the past twenty years, and it is what we continue to focus on. Today the efforts of over 5000 employees have helped us become a leading senior oil and gas exploration and production company.

Our phenomenal growth has been based on the fundamental principles of effective cost control, proactive balance sheet management and a defined operating strategy. Canadian Natural maintains a large, balanced portfolio of assets with production and development of both natural gas and crude oil.

COMPETITIVE SALARY - STOCK OPTIONS - STOCK SAVINGS PLAN - ANNUAL BONUSES – BENEFITS!  See our Candidate Information Guide at http://www.cnrl-candidate-info.com/  to learn about our competitive compensation plan and much more!

Position Summary  *** Both contract and permanent positions are available ***

THE OPPORTUNITY:
The Travel Administrator will provide travel support to Canadian Natural’s travelers. The successful candidate will possess strong communication, organizational and customer service skills, complemented by a strong work ethic. The Travel Administrator will need to be able to perform well in a team environment, manage multiple projects and meet deadlines.

HOW WILL YOU MAKE YOUR MARK?
• Make travel arrangements for all business travelers in Canadian Natural’s Canadian operations (head office, Horizon, and field offices),
• Ensure arrangements are in compliance with the company’s travel policy
• Initiate research and secure best available pricing when booking air, hotel, and car reservations
• Ensure that booking confirmations, itineraries, and tickets are delivered to the traveler in a timely manner
• Other duties and projects as required

For the permanent positions, additional requirements include:
o Manage charter aircraft bookings, selecting the most appropriate approved carrier to ensure Canadian Natural’s business is carried out in the safest, most efficient and cost-effective manner possible
o Control passenger manifests, ensuring accurate passenger information is conveyed to the charter air carrier
o Ensure travelers are provided with departure information, maps, etc.
o Maintain careful records of all work done

QUALIFICATIONS:
• Typically 2 to 4 years of previous related experience with a post-secondary certificate or diploma in Travel Counseling from an accredited institution
• Demonstrated experience and understanding of:
o Sabre Reservations System
o MS Office Suite

HEALTH AND SAFETY:
At Canadian Natural, safety is a core value. We conduct all of our operations in a way that identifies, minimizes and mitigates harm to the health and safety of employees, contractors, the public and the environment.

Only those candidates selected for an interview will be contacted.

WORK WITH GREAT PEOPLE. ACCOMPLISH GREAT THINGS. CREATE YOUR CAREER PATH.







New Posting - YVR

Job Description

The Vancouver Airport Authority is a community-based, not-for-profit organization that manages Vancouver International Airport (YVR). As Canada’s second busiest airport, YVR served 17 million passengers in 2011, facilitated 258,000 take-offs and landings and handled more than 224,000 tonnes of cargo.

The Vancouver Airport Authority recently announced a 10 year, $1.8 billion capital program that will ensure YVR meets the growing demand for air travel and continues to be developed as a premier global gateway and economic generator for British Columbia.

YVR Project Management (YVRPM) is a wholly owned subsidiary of the Vancouver Airport Authority that was established in 2005 to oversee major expansion projects at YVR. With a reputation for delivering projects on time and on budget, YVRPM is looking for a talented, results-driven permanent full-time Executive Assistant to the President to join the team.

Key responsibilities include:
  • Supporting the President, YVRPM and the project office
  • Working independently with a high level of professionalism, confidentiality, judgment and discretion
  • Maintaining calendars, including scheduling and organizing multi-party meetings
  • Making travel arrangements and coordinating special events
  • Preparing correspondence which includes responding to general customer and business partner inquiries
  • Performing general reception duties such as placing orders for courier pick-ups and drop-offs, arranging for security passes for guests and answering general inquiries from visitors to this high traffic location

Key qualifications include:
  • Minimum of 5 years’ demonstrated administrative support experience at the management and/or executive level
  • Experience working with the construction, design and project management fields in order to work on special assignments, including the production of very complex Project Definition Reports for new expansion projects at YVR and other international airports
  • Exceptional MS Office skills in order to prepare correspondence, reports, spreadsheets and presentations, in addition to maintaining budget files and databases
  • Excellent interpersonal with the ability to deal with internal and external stakeholders
  • Strong writing skills with attention to detail
  • Proven self-starter who thrives in a fast-paced and challenging environment with shifting priorities; ability to handle deadlines
  • Flexibility in regards to work tasks, as well as working hours in order to meet the demand of the project schedules and fluctuating pace of daily activities
  • Comfortable working in a construction environment
We offer a competitive compensation package and a great professional opportunity.

We are committed to employment equity and welcome applications from everyone, including women, aboriginal peoples, persons with disabilities and members of visible minorities.

Reference no.: 12-01-PME
To apply: Visit http://www.yvr.ca > Careers > Current Opportunities

New Posting - Swissport

The leader in aircraft ground handling eleven years in a row, Swissport YYZ currently handles approx 100 flights for major airlines in Toronto everyday.  As a result of our continuing growth we are searching for a
Ramp Duty Manager

Role:
Manage the daily ground operations, assisting all levels of management. Positively contributing to the profitability of the department.

Responsibilities:
•Manage and control all staff assignments, and disciplinary actions
•Maintain and improve customer and company safety and quality standards
•Maintain good relations with customers and airport authorities
•Hold daily briefings with all levels of management
•Provide support to front line management
•Coach and train all employees to effectively improve operations
•Accountable for daily operations
•Keeping the daily flight records accurate to ensure proper billing
•Responsible for the profitability of the department, by resource allocation

Requirements:
· Minimum 2 years ramp supervisor experience
· Effective communication skills (verbal and written)
· Internal and external customer relations skills
· Computer literate with proficiency in Microsoft Word, Excel and Outlook
· Flexible work schedule including evenings, weekends and holidays
· Valid unrestricted Provincial Drivers' License, DA and Transport Canada Security Clearance

WE OFFER A VERY COMPETITIVE HEALTH & DENTAL PLAN ALONG WITH FLIGHT DISCOUNTS.

Congratulations Cheryl Cahill


Cheryl Cahill, Leadership Award Winner
 Each year BCIT recognizes four employees who demonstrate exceptional leadership. The Aviation Operations team is pleased to announce that Aviation Operations Chief Instructor, Cheryl Cahill, has been honoured this year!

Cheryl has been recognized for such attributes as sharing responsibility, authority, information and credit when working towards a goal, and communicating in a manner which is straightforward and open.  Those of you who know Cheryl will agree that she works extremely hard to provide great leadership to students and the Aviation Operations instructional team.

Congratulations Cheryl!
  

Saturday, April 28, 2012

New Posting - Canadian Natural

Travel Administrator - Corporate Travel


WORK WITH GREAT PEOPLE. ACCOMPLISH GREAT THINGS. CREATE YOUR CAREER PATH.

At Canadian Natural, we are proud of the achievements of our people.  Our goal has always been to run our business and run it well, executing on our projects and creating value for our shareholders. That is what we have focused on for the past twenty years, and it is what we continue to focus on. Today the efforts of over 5000 employees have helped us become a leading senior oil and gas exploration and production company.

Our phenomenal growth has been based on the fundamental principles of effective cost control, proactive balance sheet management and a defined operating strategy. Canadian Natural maintains a large, balanced portfolio of assets with production and development of both natural gas and crude oil.

COMPETITIVE SALARY - STOCK OPTIONS - STOCK SAVINGS PLAN - ANNUAL BONUSES – BENEFITS!

See our Candidate Information Guide at http://www.cnrl-candidate-info.com/ to learn about our competitive compensation plan and much more!

Position Summary  *** Both contract and permanent positions are available ***

THE OPPORTUNITY:
The Travel Administrator will provide travel support to Canadian Natural’s travelers. The successful candidate will possess strong communication, organizational and customer service skills, complemented by a strong work ethic. The Travel Administrator will need to be able to perform well in a team environment, manage multiple projects and meet deadlines.

HOW WILL YOU MAKE YOUR MARK?
• Make travel arrangements for all business travelers in Canadian Natural’s Canadian operations (head office, Horizon, and field offices),
• Ensure arrangements are in compliance with the company’s travel policy
• Initiate research and secure best available pricing when booking air, hotel, and car reservations
• Ensure that booking confirmations, itineraries, and tickets are delivered to the traveler in a timely manner
• Other duties and projects as required

For the permanent positions, additional requirements include:
o Manage charter aircraft bookings, selecting the most appropriate approved carrier to ensure Canadian Natural’s business is carried out in the safest, most efficient and cost-effective manner possible
o Control passenger manifests, ensuring accurate passenger information is conveyed to the charter air carrier
o Ensure travelers are provided with departure information, maps, etc.
o Maintain careful records of all work done

QUALIFICATIONS:
• Typically 2 to 4 years of previous related experience with a post-secondary certificate or diploma in Travel Counseling from an accredited institution
• Demonstrated experience and understanding of:
o Sabre Reservations System
o MS Office Suite

HEALTH AND SAFETY:
At Canadian Natural, safety is a core value. We conduct all of our operations in a way that identifies, minimizes and mitigates harm to the health and safety of employees, contractors, the public and the environment.

Only those candidates selected for an interview will be contacted.

Canadian Natural Resources Limited - CNRL - is a publicly traded company on the TSX and NYSE as CNQ.

Friday, April 27, 2012

New Posting - Canadian North

Position Title: Manager, Corporate and Emergency Response Training
Department: Operations
Location: Edmonton, AB
Posting: Internal & External
Competition no: MCERT12
Closing Date: May 4, 2012

General: The Manager, Corporate and Emergency Response Training will be responsible for developing and implementing our Corporate Training Program and for maintaining our Emergency Response Plan in a state of organizational preparedness.

Responsibilities:

• Actively participate in the Company’s Safety Management System program and demonstrate knowledge of employee responsibilities regarding safety
• Develop and implement our corporate training program
o Succession training
o Life cycle of training
• Work with department heads to ensure training program accuracy
• Build and facilitate corporate training packages, including Train the Trainer material, as required
• Track and ensure all regulated training complies with Transport Canada and IATA standards
• Maintain corporate training records
• Oversee the current online training program (Assent)
• Further develop and maintain continuous improvement of our Emergency Response Program through tabletop exercises, redefinition of roles and responsibilities as required and keeping the Emergency Response Manual current
• Assist Department Directors in their responsibility to run exercises
• Represent Canadian North regarding matters related to airport authorities and emergency planning committees
• Foster the development of emergency management professionals within the airline 

Qualifications:

• Experience developing and implementing training programs
• Proven interpersonal skills in dealing with both external and internal customers
• A high level of organizational, management and planning skills
• A high degree of self motivation and commitment to work in a fast-paced, dynamic environment
• Strong ability to motivate employees to learn and apply skills
• Experience in an airport operational environment considered a definite asset
• Experience Technical Writing considered a definite asset
• Proficiency in Microsoft Office Suites or similar applications considered a definite asset
• Experience in planning and conducting emergency response exercises a definite asset
• A high level of IATA and IOSA regulations as they relate to emergency preparedness

Additional Information:

To apply for this position, please use the Online Application found at http://www.canadiannorth.com/careers. Resumes can also be submitted by fax to 403.717.1532.
Please include MCERT12 in the subject line.

We thank all applicants for their interest; however, only selected candidates will be contacted.

Canadian North Inc. is a subsidiary of NorTerra Inc. a holding and a management company jointly owned by Inuvialuit Development Corporation representing the Inuvialuit of the Western Arctic and Nunasi Corporation representing the Inuit of Nunavut. NorTerra Inc., and its subsidiary companies provide preferential employment and career development programs for its Inuit and Inuvialuit beneficiaries.

By submitting your resume you agree that it may be shared amongst NorTerra’s subsidiary companies (Canadian North Inc., Northern Transportation Company Ltd, Weldco-Beales Manufacturing Inc., Braden Burry Expediting Ltd and Northern Industrial Sales Ltd).

Moving on and Moving Up! Congratulations!

Dan Martens, Manager of Multi Engine Operations, PFC 
Spring has sprung and the turnover’s begun, as is the case every year in aviation. Each year around this time, air operators prepare for their busy time by hiring pilots to fill seats at the front of their planes. It’s like clockwork, as soon as the days get longer and clocks spring forward, pilots move. Some move from the right seat to the left, leaving a copilots chair for one that has much more responsibility. Others move from the seat of a small aircraft to the seat of a larger one, and of course, ‘small aircraft’ is a relative term. The latter is what six lucky BCIT graduates and current PFC instructors, have accomplished during the spring of 2012, three moving on and three moving up. All six are deserving of the move, in the case of the 3 moving on, (David Gibson, Jason Shaw, Sam Sanders) they paid their dues, did their time and worked their butts off over the last number of years. For the three moving up, (Stuart Mittlestead, Kate McDougal, Kristjan Aug) a new challenge waits them as they flex their instructing muscle in our multi engine instrument program. And I must manage the transition from the old to the new so I don’t lose the experience gained with the senior instructors.

Next year it will happen again, I will grow to respect and admire the instructors I manage just before they pack their bags and move into a new world. Energy will shine from the new team members who move up and that energy will benefit careers, not only their own careers, but the careers of students and young instructors. Eventually those students become instructors, instructors move up and become leaders, leaders that move on. As is the cycle of aviation, every spring instructors move up and move on… all I can do is sit back and say “Good bye and Good luck”.

Make us proud guys…

by Dan Martens

Thursday, April 26, 2012

New Posting - Emirates

Flight Attendants
Where could you be tomorrow?

Tomorrow the world could be your office, You could be living in dynamic Dubai and traveling the world with colleagues from over 130 countries. Earning a competitive tax-free salary with shared furnished accommodation. And building a career with one of the fastest growing airlines in the world.

From our base in Dubai, Emirates flies to more than 120 destinations in Europe, the Middle East, Asia, Africa, Australia, New Zealand and the Americas with an ultra-modern, all-wide-body fleet including our flagship A380 superjumbos.

We are looking for exceptional people to join our award-winning team. You should share our unlimited curiosity, embrace of other cultures and passion for customer satisfaction.

Our recruitment team will be hosting an Open Day to meet potential applicants in person. Please bring with you an updated CV along with passport-size and full-length photos.

When: 26th May 2012, 9:00am sharp
Where: Metropolitan Hotel Vancouver, 645 Howe Street, Vancouver, BC V6C 2Y9.

Requirements
  • At least 21 years old
  • Arm reach of at least 212cm (on tip toes) in order to reach emergency equipment on all aircraft
  • Educated to high-school level with strong problem-solving skills
  • Fluent in spoken and written English (additional languages are desirable)
  • Medically fit to meet air crew requirements
  • Positive attitude with a natural ability to provide excellent service in a team environment, dealing with people from many cultures
For further information and to apply, please visit www.emiratesgroupcareers.com 

Laurie Jack Award

Laurie Jack Award

Laurie Jack was President of the BCITSA from 1971-1972. Tragically, he died in an airplane crash in 1975. Together, his parents and the BCITSA have sponsored two $500 annual awards in his honour. These awards are given to two students who have graduated in the past year who have contributed to student life at BCIT and have been nominated by another BCIT community member (staff, faculty or student). Due Date for Application is April 30, 2012 @ 4:00pm.

Day of Mourning

Day of Mourning at BCIT
In 2010, 1014 workplace deaths were recorded in Canada - an increase from 939 the previous year. This represents more than 2.78 deaths every single day.

The National Day of Mourning, held annually on April 28, was officially recognized by the federal government in 1991, eight years after the day of remembrance was launched by the Canadian Labour Congress. The Day of Mourning has since spread to about 80 countries around the world.

WorkSafeBC, the British Columbia Federation of Labour, and the Business Council of British Columbia will be co-hosting a special gathering in Vancouver, where the Olympic Cauldron will be re-ignited to honour fallen workers.
Date: Friday, April 27, 2012
Time: 10:30–11:30 a.m.
Location: Jack Poole Plaza Thurlow & Canada Place, beside the Vancouver Convention Centre Vancouver, B.C.
The Vancouver ceremony will also be webcast live on WorkSafeBC.com so people who cannot attend their local ceremonies will be able to watch from anywhere in the world and be a part of the proceedings.
Please take a moment of your day to commemorate workers who have been killed, injured or suffered illness due to workplace related hazards and incidents. Flags at the BCIT campuses will positioned at half-mast in observance of the day.

Information and Links:
Day of Mourning website
WorksafeBC Fact Sheet
Vancouver Ceremony Details

Wednesday, April 25, 2012

New Posting - Canadian North

Position Title: Part-Time Customer Service Agent
Department: Airports
Posting: Internal & External
Base: Edmonton, AB
Reports To: Customer Service Manager
Competition No: PTCSA0412

Qualifications:
 Canadian Citizen or Landed Immigrant (must be able to meet Transport Canada Security Clearance Regulations)
 Clean criminal record
 Customer-friendly focused at all times
 Problem solving skills
 Excellent organization ability
 Work efficiently with Computer systems
 Excellent communication skills
 Ability to work in a team environment
 Ability to work under stressful time constraint circumstances
 Ability to work nights, weekends, holidays and shift work
 Typing skills considered an asset
 Strong interpersonal skills and ability to multitask
 High School Diploma/and or equivalent work experience

Responsibilities:
 Processing of passengers, computing fares, reservations sales, ticketing sales and related activity
 Processing station accounting reports
 Processing baggage and attending to passengers requiring assistance to and from the aircraft
 Processing of weight and balance flight load forms, waybills, manifests for shipment of freight, etc.
 Processing of claims for lost cargo or baggage
 Transmittal of load messages and other flight operations activity
 Assistance in sales related functions
 Actively participate in the Company’s Safety Management Systems program and demonstrate knowledge of employee responsibilities regarding safety
 Other duties as assigned

Additional Information:
To apply for this position, please use the Online Application found at http://www.canadiannorth.com/careers. Resumes can also be submitted by fax to 403.717.1532. Please include Part-Time Customer Service Agent - YEG or PTCSA0412 in the subject line.

We thank all applicants for their interest; however, only selected candidates will be contacted. 

Canadian North Inc. is a subsidiary of NorTerra Inc. a holding and a management company jointly owned by Inuvialuit Development Corporation representing the Inuvialuit of the Western Arctic and Nunasi Corporation representing the Inuit of Nunavut. NorTerra Inc., and its subsidiary companies provide preferential employment and career development programs for its Inuit and Inuvialuit beneficiaries.
By submitting your resume you agree that it may be shared amongst NorTerra’s subsidiary companies (Canadian North Inc., Northern Transportation Company Ltd, Weldco-Beales Manufacturing Inc., Braden Burry Expediting Ltd and Northern Industrial Sales Ltd).

Tuesday, April 24, 2012

New Posting - FedEx

FedEx Express is currently recruiting two Ramp Agentpositions in Calgary.  Job ID: YYCR2050903021201RS 

Description:
Federal Express Canada Ltd. is part of the world's largest express transportation company. Our award winning organization puts its people first based on our People-Service-Profit philosophy. We offer a comprehensive rewards package to all permanent full-time and part-time employees, which includes: dynamic work environments, competitive salary and bonus opportunities, benefit options including health and dental coverage, pension plan and a promote from within policy.

As a global leader, FedEx embraces and reflects the diversity of the communities we serve. Our culture fosters an environment where we recognize and reward the contributions of our employees.

If these are the types of challenges and rewards you are seeking, FedEx may be the place for you!

SUMMARY
  • Coordinates all operations relating to aircraft loading/unloading activities; provides leadership to cargo handlers and operational and personnel support. May perform job duties and responsibilities required of a courier, cargo handler and/or dispatcher.
  • Lead ramp and sort operations and provides technical support for cargo handling employees.
  • Ensures that all established procedures are followed.
  • Ensures compliance with all Canadian customs requirements.
  • Computes proper weight and balance on aircraft for each flight, as assigned.
  • Maintain all mandatory training.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

•Canadian high school/educational equivalent.
•One (1) year experience/training in aircraft ground support equipment/aircraft operations.
•Must possess a valid full driver's licence and good driving record.
•Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W & B certification, etc.
•Ability to prepare and process Canadian customs paperwork.
•Demonstrated proficiency in basic level MS Word and Excel
•Good understanding of FedEx products, features of service, general operations.
•Loading/unloading procedures preferred.
•Excellent human relations, customer relations, and communication skills.
•Good analytical, problem solving, prioritization and organizational skills.
•Ability to lift 70 lbs. and to manoeuvre any package weighing 150 lbs. with appropriate equipment or assistance of another person.
•Must be able to pass R.C.M.P. assessment.

LOCATION
These are permanent part time positions located at 24 Aero Dr. NE, Calgary, AB

SHIFT REQUIREMENTS
· Schedule is based on business needs and maybe subject to change.
· Must possess a flexible availability to accomodate various shifts.

AM position:  Sun 00:01 to 05:00, Mon 02:30 to 11:00, Tues to Thur 04:30 to 11:00, Days off: Fridays and Saturdays
PM position:  Sun 00:01 to 05:00 or 15:00 to 23:00 (TBD), Tues to Fri 16:00-22:30, Days off: Mondays and Saturdays

· The schedule will include vacation coverage, sick calls and any other business requirements.

STARTING WAGE: $22.53 per hour.
SPECIAL INSTRUCTIONS
The successful candidates will be offered a job with FedEx Express based on the successful completion of a series of interviews and a clean valid drivers' abstract and criminal record.

BENEFITS
FedEx delivers a comprehensive benefit program with a full spectrum of benefits to meet your diverse needs.
· Express Choice benefit plan that allows you to chose from 2 options
· Paid vacation
· Group RRSP
· Tuition refund program
· Pension plan after one year of service
· 24-hour Employee assistance program (well-being, child and elder care resources, nutrition and healthcare advice, financial counselling etc.)
· Employee stock purchase plan
· Multiple reward and recognition programs
· Discount shipping on FedEx services

Requirements:
Job Level (multi-select) Entry level
Field of Interest (multi-select) Material/Package Handlers, Warehousing
Completed Education High School diploma
Job Type (multi-select) Part time
Location AB - Calgary
Compensation $20000 to $35000
Experience 0-2 years
Language (multi-select) English - written, English - spoken

New Posting - Sun wing

SunWing is currently recruiting for a Crew Travel Coordinator based in Toronto, ON.

Responsibilities:
• Manage air, hotel, and ground transportation reservations and re-confirmations for operational crew travel;
• Actively communicate with Crew Travel Supervisor to ensure crew travel arrangements meet the legality requirements of Collective Agreements and the Canadian Aviation Regulations (CARS);
• Actively communicate with Crew Travel Supervisor to ensure mandated service and efficiency levels are met;
• Ensure crew members have complete and accurate itineraries prior to departure from home base at commencement of pairing;
• Ensure all travel information is reflected accurately in crew members’ schedule;
• Ensure all travel data is entered accurately into the Travel Works database on a daily basis;
• Reconcile invoices;
• Assist other departments with research involving travel requirements when requested;
• Maintain proficiency in the use of specialized travel , accounting and other relevant software;
• Identify scheduling issues and concerns and communicating them to Crew Travel Supervisor;
• Be an active and supportive team member within the Operational Control Centre;
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, the safety of co-workers, and customers;
• Other related duties as assigned.

Qualifications:
• Minimum 3 years retail travel experience;
• Proficiency in Amadeus GDS system; experience with Travel Works would be an asset;
• Must be organized, task oriented, and possess excellent attention to detail
• Proficient in Microsoft Word, Excel, and Outlook;
• Working with a sense of urgency;
• Fluent in English both written and verbal. Proficiency in other languages would be an asset;
• Excellent written and verbal communication skills;
• Ability to effectively deal with internal and external customers while exercising high levels of patience, tact, and diplomacy;
• Ability to sit for extended periods of time and continuously perform the essential job functions;
• Ability to work well under pressure;
• Ability to work a modified schedule of 12-hour day shifts, alternating 4 days on and 4 days off.

If you are interested in applying, please forward your resume and cover letter to hr@sunwing.ca with the job title in the subject line. We welcome diversity in our workplace and encourage applications from all qualified women and men, including persons with disabilities, members of visible minorities, and Aboriginal Canadians. We would like to thank all that apply however only those who meet the qualifications will be contacted.

New Posting - Jazz Aviation

Customer Service Agent, Whitehorse

Canada's second largest airline, Jazz serves over 80 destinations in Canada and the United States with a fleet of regional jet and turboprop aircraft. We operate over 820 flights a day and carry over 9 million passengers each year. Headquartered in Halifax with approximately 4,800 employees, Jazz offers a professional working environment and opportunities for individual career growth. Purpose of Position:

To provide exceptional customer service by greeting and serving passengers at airport counters and gates.

Key Responsibilities:
•Using an airline computerized system:
◦Make reservations and assessing fares;
◦Ticketing and complete daily sales reports;
◦Passenger check-in;
◦Check, weigh the baggage, calculate any excess baggage charges and process payment.
•Make general passenger announcements.
•Liaise with external and internal customers. i.e. ramp agent, flight crew, dispatch, etc.
•Provide outstanding customer service answering general inquiries at the airport.
•Assist passengers requiring special handling.
•Handle and resolve customer complaints.
•Departure Gate customer service and boarding as well as providing assistance to passengers to and from aircraft.
•Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, the safety of co-workers and customers.
•Other related duties as assigned.

Other duties may include:
•Cargo processing
•Handle missing baggage and damaged baggage claims.
•Jet-way operation
•Conduct radio communications with aircraft and record flight information.

For further information, or to apply, click here.

New Posting - Canadian Helicopters (Operations Assistant)

Canadian Helicopters is the largest helicopter transportation services company operating in Canada and one of the largest in the world based on the size of its fleet.  Canadian Helicopters fosters a culture that embraces the highest standards of quality, safety and excellence that is evident through our practices, our procedures and our people. With over 550 employees operating from 35 bases nation wide, Canadian promotes long-term relationships with our employees through:
  • Competitive and extensive benefits package
  • Comprehensive pension plan
  • Flexible crew scheduling
  • Continuing education and professional development programs
  • Opportunities for advancement
  • Open lines of communication
We offer an exciting, fast paced, entrepreneurial environment where all staff are encouraged to develop their careers through continuing education and increasing challenges.

The Operations Assistant reports to the Director of Operations (West) and must be available to work on a day schedule, Monday through Friday.

Responsibilities:
•Book travel, cars and accommodations for employees as required;
•Management of crew apartments in Edmonton;
•Maintain adequate supply of maps and publications for Western region;
•Issue and maintenance of company fuel cards;
•Processes data (AS400; operations systems);
•Review of crew position reports & expense claims;
•New hire orientation & administration;
•Administration of Drug & Alcohol testing for various contracts;
•Part-time assistance in reception; Prepares crew scheduling for final approval by Director of Operations when required;
•Manages crew support website updates for employees and aircraft when required;
•Performs various office administration duties as directed by the Director of Operations.

Qualifications:
•High School Education;
•Experience in an operations or dispatch role an asset;
•Working knowledge of Microsoft Office (MS Word, Excel);
•Good organizational skills required;
•Excellent oral and written communication skills;
•Positive attitude;
•Ability to work within a group environment;
•Working knowledge with the AS400 an asset;
•Must be available to work overtime hours from time to time.

Send your resume to:

Human Resources
1215, Montée Pilon, Les Cèdres, QC J7T 1G1
Fax: (450) 452-3080
Email: humanresources@canadianhelicopters.com

For more info or to apply, visit: http://www.canadianhelicopters.com/

Monday, April 23, 2012

BCIT Learning Commons

The Learning Commons is a combination of space and services located on the 3rd floor of the Burnaby Campus Library, designed to facilitate student success at BCIT.  Students from the Aerospace Campus are invited to make use of the Learning Commons resources which include:
•peer tutoring
•writing centre
•success seminars
•English conversation groups and
•online study skills resources.

Partners include:
•Counselling and Student Development
•The Student Association and
•Student Employment Services.

Check out the Learning Commons website to see if there are services or programs that may contribute to your success: http://www.bcit.ca/learningcommons/

New Postings - Canadian North

Canadian North is currently recruiting for the following positions:

Manager, Corporate and Emergency Response Training Edmonton, AB Competition No: MCERT12 Posting Date: April 20, 2012 Closing Date: May 4, 2012 View Full Job Description


Director, SMS Calgary, AB Competition No: MSMS12 Posting Date: April 19, 2012 Closing Date: April 30, 2012 View Full Job Description

New Posting - Blackcomb Aviation

Job Title: Ground Crew

Location: Whistler , BC
Starting Date: Immediately
Status: Full Time
Wage: Not Specified
Openings: 1 (Whistler), plus 2 (Vancouver)

Contact:  Blackcomb Aviation, Tracy Rogers
Email: trogers@blackcombaviation.com

Application Closing Date: May 21, 2012
Job Description:
Blackcomb Aviation is the Pacific Northwest’s leading aviation Company. We are a full service, multi-fleet aviation Company with aircraft charters and maintenance services in rotary wing and fixed wing divisions. We have bases in Vancouver, Squamish, Whistler, Pemberton, Sechelt, and Lillooet. We currently have one full time position open at our Whistler base and two temporary positions for ground crew working out of Grouse Mountain Vancouver. General Duties for all positions include but are not limited to:
• Facilities and ground support equipment repairs and upkeep;
• Aircraft grooming, preparation and clean-up;
• Pickup and delivery of parts and equipment;
• Hangar and hangar equipment cleaning and maintenance;
• Re-fueling of aircraft;
• Assisting with passengers and passenger equipment or luggage;

Experience Required:
• Excellent communication skills and ability to work within a team framework;
• Basic computer skills (email, word processing);
• Good rapport with customers and excellent customer service skills, as well as a good attitude and superior work ethic;
• Proficiency in English, however, fluency in either Cantonese or Mandarin would be an asset for the Grouse Mountain positions.

Additionally, the work at Grouse Mountain will also require frequent customer interaction as well as assisting Blackcomb Aviation with ticket sales, tourist pictures and other duties as required.  Interested candidates are asked to send their resume and cover letter to:
Tracy Rogers, Human Resources Manager. trogers@blackcombaviation.com.

New Posting - Sky Service (Manager Suttle Programs)

Sky Service is currently recruitig a Manager, Shuttle Programs.  The Manager, Shuttle Programs is responsible for program management of all shuttle program activities needed to drive the program to new levels within the company.

SUMMARY OF KEY RESPONSIBILITIES:
• Program Management, the overall management of the Shuttle Program.
• Working with all key stakeholders (internal & external) to ensure smooth operation of the program deliverables including but not limited to: negotiating contracts; establishing operating procedures; communication with students, parents, person accompanying, vendor companies and the client.
• Book, prepare and set-up all scheduled flights for a specific program.
• Set up all related travel arrangements relating to these flights such as special ground transportation requirements.
• Oversee all flight activity whether day, evening or weekends.
• Work in close collaboration with OCC to ensure proper flight following procedures for all flights.
• Prepare flights as per established in company SOP’s and following the COM.
• Prepare the required documentation and track the flights for billing purposes.
• Address customer service inquiries by phone and e-mail within a short response time.
• Plans and implements strategic initiatives to enhance the sales offering based on input from customers.
• Works to maintain strong on-going relationships with key customers to allow for repeat business.
• Works with Client Services to ensure customer satisfaction by promptly responding to issues and questions.

QUALIFICATIONS AND SKILLS REQUIRED:
  • Minimum of 2 years of experience in flight coordination and charter sales;
  • Minimum 5 years of experience in the aviation industry;
  • Program management experience is required;
  • Experience working with special needs students;
  • Experience working with the Ontario Government and the provincial education system;
  • Proficiency with FOS, Flight Explorer, MS Word, Excel and Outlook;
  • Ability to take initiative, to make decisions and work in a dynamic, high-pressure environment while meeting tight deadlines;
  • Demonstrates strong interpersonal and superior communication skills, both written / verbal;
  • Strong commitment to provide the best customer service in the industry;
  • Strong team player with strong organizational skills;
  • Flexible work schedule with shifts including evenings and weekends;
  • Travel will be required; working off-site up to 50% of the time;
  • Bilingual (French and English) considered an asset;
  • Pursues everything with energy, drive, and a need to finish well;
  • Adheres to core values; acts in line with those values;
  • Ability to thrive and achieve goals in a highly demanding and stressful environment;
  • Uses rigorous logic to solve difficult problems with effective solutions;
  • Can effectively cope with change and shift gears comfortably and quickly;
  • Is effective in a variety of settings, including internal and external audiences, one-on-one, and in groups, with peers, direct reports, management and external stakeholders.
EDUCATION:
 • Post-secondary education in aviation management or a related field an asset.

HOW TO APPLY:
If you are interested in this position and feel you meet the qualifications; please email your resume to careers@skyservice.com. You must clearly identify the position that you are applying for: (eg: Manager, Shuttle Programs - YYZ). 

Friday, April 20, 2012

Congratulations Wei!


Wei Jin and Alex Welch
 InterVistas supports the Airport Operations program by developing interesting practicum opportunities for students, and by providing subject matter experts as guest speakers.  This week we were fortunate to have Alex Welch, Manager Route Development along with the newest member of the team, Wei Jin address the class! 

Wei has joined an earlier Airport Operations graduate, Eddie Bordignon, at Intervistas only a few months after his graduation and already he is able to bring a useful persepctive to current students. 

Congratulations on your new postion Wei.

Thursday, April 19, 2012

New Posting - Bearskin Airlines

Bearskin Airlines is seeking applicants for our Sioux Lookout Base, Passenger Service Agent – Full-Time Position

The Passenger Service Agent’s primary responsibility is to serve the general public in a pleasant, respectful manner from the reservations process to passenger check in through to boarding the flight or accepting cargo.

Qualifications: The successful applicants should possess a College Diploma in Travel and Tourism or a minimum of one year related work experience. Must possess excellent customer service skills as well as the ability to interact and communicate in a positive way to a wide variety of people we serve. Computer and data entry skills will be required to work with our reservations system. Must have the ability to obtain airport security clearance. Must have flexible availability and be able to work a variety of shifts. Communication in French is an asset.

How to apply: Deadline for Applications is no later than April 26, 2012.

Please email your resume and cover letter, with indication of your interest and a description of your related skills, quoting ID number YXL2012-18 to: apply@bearskinairlines.com

We are an equal opportunity Employer! If you fit our pawprint – apply today!  Visit our website: http://www.bearskinairlines.com/

Congratulations Rex Tang

Rex Tang & Reana Selody Joubert
Congratulations to Rex Pak Ho Tang, from Airport Operations Class 13 on his postion with Securiguard at the Vancouver International Airport. 

Rex has an interesting postion working with the Airport Authority Airport and Emergency Planning group on projects such as the recent Table Top Exercise and the up-coming FOD Walk (May 11, 2012). Current students are invited to participate in the Airport Authority sponsored FOD Walk, which is held annually as a part of NAOSH week and raisies airside safety awareness.

Congratulations Rex!

Congratulations Airport Operations Class 14

AVAO Class 14
April 18, 2012 was a red-letter day for AVAO Class 14, as they made their way across the stage after four terms of study in Airport Operations, following 6 months of English studies at Dorsett College. 

Special congratulations to the Top Academic student, Mandy Shen who achieved an 84.64 grade point average.  And, special congratulations also to Joshua Woo who was awarded the Best All Around student for this class!

Congratulations to the entire class:  Aron Byun, Ji Young Eom, Amy Hu, Vivian Lee, Nicole Lee, JK Lee, Samantha Lu, Li Lu, Mandy Shen, Momoko Shi, and Joshua Woo!

New Posting - Purolator (Moncton)

Do you have experience in Air Transportation? Are you interested in joining Canada's largest over night Courier Company?  Purolator Inc. is seeking an individual to fill the position of Ramp Manager, located in Moncton, New Brunswick.

Responsbilities:
•Supervision of unionized employees during loading and unloading of aircraft
•Continuous improvement of operating standards, promoting overall customer satisfaction
•Accountability for operational indices
•Auditing procedures and managing compliance
•Monitoring service failures and implementing corrective actions
•Interaction with various levels of the organization
•Interpretation and application of the collective agreement
•In-house training of employees
•Various other duties as assigned

Qualifications:
•The ideal candidate will have experience in a unionized environment and proven experience managing a diverse work group
•A solid understanding of the global transportation network
•Strong organization, communication and problem solving skills
•The ability to coordinate a wide variety of duties and responsibilities in a deadline driven environment
•The ability to initiate deadlines and time frames for assignments and effectively complete follow-ups
•The ability to work with a variety of individuals across the organization
•Knowledge of ramp policies and procedures, including air side equipment and loading/unloading aircraft
•Experience in the air transportation industry considered an asset

If you enjoy working in a fast paced environment, email your resume (.doc format) to: chantal.bernard@purolator.com

Tuesday, April 17, 2012

New Posting - Purolator

Purolator Inc, is currently recruiting a Ramp Manager Air Operations, Mount Hope Ontario.

Job Description:
  • Responsible for shift of employees during loading and unloading of aircraft
  • Improve operating standards, promoting overall custmer satisfaction
  • Accountable for all operational indicesAudit of procedures and complianceMonitor service failures and implement corrective actionVarious other duties as assigned
Qualifications:

  • Good knowledge of Purolator's Air Linehaul Network preferred
  • Excellent knowledge of ramp policies and procedures
  • Strong organizational, communication and problem solving skills
  • Ability to coordinate a wide variety of duties and responsibilities
  • Proven leadership skills and the ability to manage a diverse work group
  • Ability to work at a fast pace,to initiate deadlines &time frames for assignments and follow-up
  • Ability to listen effectively and to deal effectively with all levels of the organization
  • Proficient computer skills (Microsoft Office)
  • Previous air/ramp experience of loading and off-loading of aircraft
If you are interested and qualified for this position, please apply via: 
Fax: 905-560-5300, or Workopolis

We thank everyone in advance for their interest in Purolator Inc. and while we appreciate submissions from all qualified applicants, only those selected for interview will be contacted.

New Posting - Calm Air

Applications are invited for available full time position for Assistant Chief Flight Dispatcher in Winnipeg, Manitoba with Calm Air Intl. LP within the Flight Operations Control Centre.

Calm Air Assistant Chief Flight Dispatcher will be required to be qualified in accordance with CAR 705 and CASS 725 only the selected for further consideration will be contacted. We thank all who may apply.

Duties:
  • Assume the duties of Chief Flight Dispatcher when so delegated
  • Remain current and qualified as a Flight Dispatcher , be able to perform duties and responsibilities normally assigned to a working Flight Dispatcher
  • Assist in Providing Initial (OJT) on‐the‐job training to new employees
  • Assist in the management of Flight Dispatch training records
  • Assist with reviewing and scheduling of Flight Watch and Flight Dispatchers so as to ensure complete and proper coverage
  • In coordination with the Chief Flight Dispatcher, schedule all Flight Dispatch training events, all Ground Schools, all other training events
  • Assist and Instruct for ground schools and training
  • Maintain SOCC Library Manuals for currency and update once Monthly
  • Participate in the interviewing and selection of new hire Flight Watch and Flight Dispatchers
  • Participate in training meetings/committees
  • Assist Chief Flight Dispatcher in the investigation of SMS reports, develop and implement corrective action plans
  • Assist in the periodic review and update or rewrite of the (FDOCM) Flight Dispatch Operational Control manual and training programs
  • Other duties as may be assigned 
Qualifications:

  • Successful completion of Transport Canada Flight Dispatch Generic Examinations (FDOPS and FDMET)
  • Must hold a valid Air Operator Radio License
  • Minimum 21 years of age as required by Transport Canada
  • Ability to work in a team based environment
  • Strong organizational and decision making skills
  • Effective communication skills an asset
  • General knowledge of Microsoft Word and Excel an asset
Contact
Judy Newman
1 Allen Dyne Road
Winnipeg, Manitoba


Monday, April 16, 2012

High Altitude Training - AVFO Class 10

Several students from Airline and Flight Operations Class 10 recently took arranged some special High-Altitude Training SFU to enhance their studies. Sean Samuel, one of the event organizers along with Keven Choy and Alston Cheng provides this overview of the event:
We started the day by having a 1.5 hour ground school, discussing hypoxia, and then Sherri went into some very detailed facts about how it affects us. The information was very focused from a scientific perspective on hypoxia, but there were little nuggets of information that were very beneficial (such as how the level of O2 and pressure actually drops off with altitude).


From there we had a one hour lunch, and then we returned for the chamber training. We were split into groups of six for the training and changed into ‘scrubs’. The group started off by first breathing pure O2 (to get rid of nitrogen in the body) and then we entered the altitude chamber. We did a climb to 5000’ and descent back to sea level to ensure we were able to equalize our ear drums (for safety). Then we proceeded to FL250 and half the group removed their oxygen masks (the other half would stay on to ensure safety of their partner). We did a few tests at that altitude (and those of us outside could very quickly see the onset of hypoxia through the video cameras in the chamber). Afterwards partners switched and repeated tests before commencing a descent to FL170.


We spent 30 minutes at FL170 with all six participants off of the oxygen masks. Tests were once again repeated by all, and then they came back to sea level. Most people once they came back to sea level were able to realize that they were in fact hypoxic, but while they were being exposed had no idea. Hence I believe in the future they would be a lot more self-conscious of their state while flying.

Open House a Great Success

Lynne Denison Foster at the 2012 Open House 
Thank you to all the staff and students from the Aerospace Campus who volunteered at the BCIT Open House held on April 13th and 14th at the Burnaby Campus.  Aviation Operations Works was the combined theme for the Airport Operations and the Flight Operations programs - and we were able to highlight the many ways a career in aviation can take off!  A few impressive displays showcased the learning and enthusiasm of the aviations students and staff.  Thank you to the following volunteers whose efforts made the event a success:
Students
• Aaron Anderson
• Adam Kwasnicki
• Aldreed Parayno
• Ashkan Afshari
• Alston Chen
• Ben Hartlen
• Chris Brennan
• Daniel Fellowes
• Daniele LaChapelle
• Dave Clarke
• Han Kuo
• Hao Yan
• Helen Hsiao
• Joseph Gil
• Michael Wang
• Norbert Biszczak
• Robert Watson
• Sean Samuel
• Kyeong Ae Song
• Tommy Li

Staff
• Gord Turner
• Jack Baryluk
• Kacem Habiballah
• Lynne Denison Foster
• Cheryl Cahill
• Lenalda Sutherland
• Reana Selody Joubert
• Nick Zhang
• Steve Mullis
• Susanne Tietjen
• Lindsey Zikakis
• Bill Verran

Saturday, April 14, 2012

New Posting - Trans Capital Air (YYZ)

A Growing charter airline company with domestic and international operations (Non-scheduled medium aircraft class operator) serving a wide range of customers from the government agency, private corporate, special utility, entertainment, leisure travel and airline sectors. Products/and or Services : Ad Hoc Charters - Group Travel Solutions Extended Charters - Turn-key Air Transportation Solutions Aircraft Handling & Fuelling Services Employment Opportunities : Bilingual Flight Attendant Position Bilingual Customer Service Reception & Administration


Flight Operations Administrator, (Toronto, Ontario, CAN)

OVERALL PURPOSEThe Flight Operations Administrator is responsible for the day-to-day coordination and administration of the Flight Operations Department.

KEY ROLES§ Support Director of Flight Operations, Chief Pilot, and other members of Management in the day-to-day operation and functions.

§ Ensure that all Flight Operations personnel adhere to Safety Management System (SMS) and utilize the appropriate safety reporting program (FOAWorld) by identifying and communicating all known hazards and risks to the organization.
§ Weekly auditing of training, requirements, and documentation to ensure currency.
§ Coordinate ferry flights, aircraft delivery, and test flights.
§ Crew rotation management, scheduling, and verification.
§ Maintain all certificates ad correspondence related to the United Nations Standards, Air Operator's Certificate, Canadian Operations Specifications, and US and Foreign Operations specifications.
§ Formatting, submitting, distributing, and tracking Company manual amendments.
§ Flight Operations Memo distribution and tracking.
§ Safety Bulletin distribution and tracking.
§ Regulatory and Safety Documentation management.
§ Maintain pilot documents and training records.
§ Coordinating pilot training, including simulator booking.
§ Air Crew exam invigilator.§ Air Crew Flight Time entry and tracking.
§ Delivering/Transmitting Transport Canada exemptions.
§ Maintaining Flight Operations Library subscriptions.
§ Tracking and updating aircraft on-board libraries.
§ Managing crew travel and HOTAC arrangements.
§ Handle Flight Operations correspondence, mail and e-mails, on a daily basis.
§ Production and dissemination of Daily Air Tasking Orders (DATO's).
§ Any other duties as required.

RESPONSIBILITIESThe position requires the ability to cope with changing circumstances and situations with little supervision. The Flight Operations Administrator reports to the Director of Flight Operations within the organization.  The Flight Operations Administrator is responsible for managing information within the Flight Operations Department and ensuring Flight Operations-related compliance for the Company.

The job requires flexibility because assignments may require overtime work and, occasionally, overseas travel.

NATURE AND SCOPEThe Flight Operations Administrator must interact with Flight Operations personnel, senior managers and departmental heads throughout the organization, and other Company support personnel. The Flight Operations Administrator should also foster positive relationships with government and compliance officials, vendors and service providers outside the organization. Other contacts will be established at a working level as appropriate.

QUALIFICATIONS & ATTRIBUTES
§ Aviation Management Diploma/Degree and/or equivalent work experience.
§ Advanced experience working with computer-based programs.
§ Experience in maintaining accurate records.
§ Excellent organizational and time-management skills.
§ Well-developed interpersonal, analytical, and problem-solving skills.
§ Be computer efficient.§ Willingness to work hard.§ Flexible.§ Ability to liaise with other departments.
§ Team player.

AUTHORITYThe Flight Operations Administrator has the authority to collect and update information from various members of the Flight Operations Department.

HOW TO APPLY:Please forward all resumes including salary expectations to hr@transcapitalair.com
with "Flight Ops Administrator" in the subject line.  We thank all applicants for their entry only qualifed applicants will be contacted.  Apply Online Apply Via Email hr@transcapitalair.com

Friday, April 13, 2012

New Posting - Aldeasa

Aldessea Vancouver is currently recruiting a full time Sales Supervisor to start April 12,2012.
Job Description, Sales Supervisor
To all current Retail Managers, Team Leaders, Key Holders and Supervisors out there:
Who is World Duty Free Group?  World Duty Free Group (WDFG) is leading the way in airport shopping. We are the 2nd largest duty free retailer in the world, with over 300 stores in 100 locations across the globe. At Vancouver International Airport, we operate 11 stores post-security, selling brands such as Burberry to Bvlgari, Cartier to Chanel, and Hermes to Hennessy. Currently we are building the largest airport  cosmetics store in North America, a new Hermes boutique and a new premium liquor, watch and souvenir store, all opening this summer. Our sales have increased 50% in the last 2 years, presenting exciting new employment
opportunities. For more information about World Duty Free Group, please go to http://www.wdfg.com/.

If you wish to be part of a large Supervisory team focused on success through providing our customers with a great selection of products, friendly service and an inviting shopping environment, then please apply!

Our Goals are simple:
Build the best team of staff, offer excellent service, and a great shopping experience.  Come and help us grow our business while you launch your international career in the world of travel retail!!

PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED:
• Minimum of 2 years previous supervisory experience in a retail or hospitality environment.
• Experience with liquor, cosmetics, souvenirs, watches or luggage is an asset.
• Strong interpersonal, communication and listening skills.
• Strong organizational and prioritization skills.
• Computer proficiency, Microsoft Office based applications.
• Experience with POS and cash handling.
• A passion for customer service.
• Can motivate a team to deliver on a consistent basis.
• A high energy level and positive approach to job and group responsibilities.
• Ability to work in a fast-paced, busy environment.
• Ability to work flexible shifts.
• A second language would be an asset.

If you would like to inquire for more information about the position and to apply, please go to http://www.aldeasa.ca/ or click the following link: http://www.formdesk.com/aldeasavancouverlp/SalesSupervisorApplicationForm

Closing Date: Open until filled.
Thank you for your interest but only shortlisted candidates will be contacted.
Contact:

Aldeasa Vancouver, Fenny Suen

Thursday, April 12, 2012

Graduate Certificate in Business Administration Survey

BCIT is currently in the process of developing a graduate certificate in business that will ladder to an MBA. The graduate certificate will be a BCIT certificate to be completed at the Downtown Campus. It is a self-contained business credential that requires any degree for entrance. If students wish to complete an MBA, after the certificate, they can do so online from Vancouver, or in-class in Prague, London or Singapore.

To complete the survey prior to April 20, 2012, please see the link below:

Wednesday, April 11, 2012

Flight Follower - Alta Flights

Alta Flights is actively seeking candidates in order to fill our Flight Coordinator / Flight Follower position. We are an Aircraft Charter and Aerial work operator based at the Edmonton International airport. We are looking for an energetic and motivated person to join our team.


Position Details:
• Salary (TBD, based on experience), Permanent, Full Time
• Group Dental and Health Benefits
• Office located at the YEG Aerocentre Edmonton International Airport

Our Flight Coordinator / Flight Follower is responsible for:
• Communications and coordination with our valued customers
• Preparing charter quotes
• Flight crew and Aircraft Coordination
• Aircraft flight following
• Data entry
• After hour on call

Qualifications required:
• Strong Customer Service ability
• Dynamic, Self motivated, organized and Independent
• Attention to detail, high problem solving capabilities
• Good communication skills
• Computer literate
• Experience in the Aviation industry is an asset but not necessary

Interested candidates are requested to send their resume via email to Mr. Bob Lamoureux, Director of flight Operations (mailto:blamoureux@altaflights.com

New Posting - Calgary

OPERATIONS & DUTY MANAGER – MAC20413Permanent, Calgary AB

Seeking a strong Operations and Duty Manager responsible for aircraft ground handling services and station operations. Must have experience managing day to day operations within stringent SLA requirements. You bring excellent customer service skills, client relationship building capabilities, and strong leadership qualities.

ROLE DUTIES AND RESPONSIBILITIES:
•Understand client contract requirements and customer expectations.
•Provide effective and efficient workforce planning to ensure the appropriate amount of staff are onsite and available to fulfill SLA requirements.
•Ensure appropriate equipment and tools are available and in good working condition.
•Ability to direct and control people and equipment to efficiently complete the tasks within established company standards.
•Ability to diligently follow work schedules in line with established company standards.
•Fully understand and interpret company policies and manuals to customer service crew.
•Monitor and/or conduct required staff training.
•Conduct employee performance evaluations.
•Provide employee counseling, recognition or discipline as required.
•Be responsible for the security of company funds, supplies and equipment.
•Be responsible for insuring compliance with established company safety policies and procedures in compliance with FAA and Transport Canada requirements.
•Maintain strong relationship with customers and provide prompt response to service requests.
•Identify and respond to future business opportunities.

ROLE QUALIFICATIONS:
•Three years’ progressive management experience in a customer service environment with specific knowledge and experience in ground handling of commercial aircraft.
•Extensive knowledge of all applicable Transport Canada, GSE Maintenance, CATSA, FAA, Labour Canada, WCB Regulations, and Health and Safety regulations.
•At least one year experience handling wide and/or narrow-body aircraft.
•Strong communication skills with proven ability to converse professionally with customers and employees.
•Good computer skills.
•Must possess a valid driver’s license and provide a clean driver’s abstract.
•Must be able to obtain airport security clearance which includes an extensive background and criminal record check.

PHYSICAL REQUIREMENTS:
•Must be able to lift up to 32 kg in confined spaces.
•Must be able to stand, lift, bend, push and pull for extended periods of time.
•Must be willing to work outside in all types of weather and elevated noise levels within an airport environment.

WORKING HOURS:
•Must be able to work extended hours on short notice during non-routine operations.
•Some travel required.
•Must be flexible to work various shifts, weekends, or irregular shifts.
-------------------------------------------------------------------------------

To apply for this job opportunity:  Please submit your resume in Microsoft Word format as an email attachment to Robyn Morris at robyn.morris@executrade.com or contact Robyn directly at 403-718-5085.

To put your mind at ease you will receive an auto-reply as confirmation of successful receipt of your resume by Executrade. If you do not receive an auto-reply please call our office.  Note: It is important to not include personal information on your resume when it is not relevant to your job search (i.e. age, sex, race, marital status, social insurance number, or photograph)
--------------------------------------------------------------------------------
Your name, resume and all personal information are kept in strictest confidence. No information will be released to a client until we have requested and obtained permission from you.  As one of the leading recruitment agencies in Alberta, we make clients our business, and they have expressed a need for more than the nuts and bolts of recruitment.

For more information, click here .

Tuesday, April 10, 2012

New Posting - Garda (YYC)

This is an unique chance to team up with Garda's team, a Northern American leader in physical security, cash handling, consulting and investigations and pre-board screening.  Garda is currently recruiting for the position of Checkpoint Manager, at the Calgary International Airport.
Join one of the fastest growing companies! Secure your career with GARDA
Key responsibilities:
  • Manage with care and control, the screening checkpoints in airports, including screening officers at a point at which persons, property, belongings and baggage may present, or be presented, for screening consistent in the manner and under the circumstances prescribed by CATSA and baggage that may be present.
  • Ensure screening services are performed to a high standard.
  • Supervise the screening of persons, property, belongings that my be present, or be presented for screening consistently in the manner and under the circumstances prescribed by CATSA.
  • Co-ordinate breaks and the movement of screening officers and TES to maximize efficiency of screening in conjunction with throughput and passenger volumes.
  • Adjust screening personnel allocation and deployments at each screening checkpoint and maximize the productivity of screening personnel.
  • Coach, mentor, motivate, correct and discipline screening personnel on conformity to CATSA's prescribed standard of performance, professionalism and uniform attire and other employment issues.
  • Comprehend any requirements, processes, procedures, operations, directions issued by CATSA and by TC and implement the information in a timely manner.
  • Foster teamwork with screening personnel and with CATSA and other stakeholders.
  • Represent CATSA professionally to all persons at all time.
  • Communicate daily briefings to the Travelling Experience Specialist.
  • Communicate to screening personnel daily about any change to the SOP's, screening operations, bulletins, directives, information security notices or any relevant information that may be relevant to the performance of screening or performance of service.
  • Provide operational oversight and assistance.
  • Various other duties as assigned.
Requirements & Qualifications
  • Minimum 2 years experience in a supervisory or Managerial role.
  • College or University education preferred.
  • Able to work independently with minimal supervision.
  • Strong organizational/operational skills and an ability to manage multiple tasks.
  • Keen attention to detail.
  • Excellent communication skills with the ability to provide superior customer service to internal and external clients.
  • Must be self-disciplined, ethical, trustworthy and dedicate.
  • Proficient in Microsoft Office: Word, Excel, Power Point, Outlook.
Please forward your resume and cover letter to dreimer@garda.ca or fax: 403-291-0877

Friday, April 6, 2012

New Position - Handlex, Vancouver

Handlex is currently recruiting a Permanent Part-time Passenger Agent (HDX-12-132) for the Vancouver International Airport location.

Purpose
This incumbent will be responsible for the registration of the passengers and their luggage.

Responsibilities
- Welcome, inform and direct the passengers at the check-in counter.
- Register the passengers as well as their luggage in the computer system.
- Give exceptional and personalized customer service.
- Conform to the legal rules pertinent to the airport industry, Health and Safety at work as well as all the other company’s policies and work procedures.
- Be able to react properly in case of emergency and apply the measures to be taken.
- All other tasks necessary for the good operation of the Passenger Service Department.

Requirements
- Customer Service Experience
- Airport / Airline Experience, an asset.
- Diploma in Tourism, an asset.
- Available and flexible to work various shifts (day, evening, week-end and holidays).
- Meet Transport Canada requirements stipulated in the “Airport Restricted Area Access Clearance Program”.
- Must have either Canadian Citizenship or Landed Immigrant Status;
- Teamwork.

We offer numerouse benefits (dental, medical) Uniform and parking is paid by the employer. Travelling privileges.  **Please note that this position is not a student position.**

To apply for this vacancy, please send your résumé by indicating the following reference number HDX-12-132

Wednesday, April 4, 2012

Practicum Update from Anna Kao

Anna Kao from Airport Operations Class 15, provides this look at her first practicum experience at Pitt Meadows Airport:


As promised, I have taken several photos and videos while doing the practicum at Pitt Meadows Airport. Glenn is very kind to let me take photos,in fact he encourages me to do so. He also allows me to participate in airport operations in order for me to gain the most knowledge/skill possible.

So far, I have participated in:
- security checks around the airport
- lighting checks on the runway/taxiway
- escorting a maintenance/tow tug
- conference/meeting on income statement/ balance sheet
- fueling of aircraft
- towing a helicopter
- towing of a DC-3 (for the Primeval New World production)

Its only the second day, and I am already having fun! Anna

For more information about Airport Operations Practicums, check out website: http://airportoperationspracticum.weebly.com/

New Posting - SkyPlan Services

SkyPlan Services is currently recruiting an International Trip Coordinator for their Calgary office.

Job responsibilities include coordination of the following:
• Ground handling
• Overflight and landing permits
• PPR's
• Arrival/departure slots
• Security waivers
• Hotel reservations
• Catering
• Ground transportation
• Customs, Immigration and/or Quarantine
• APIS submissions

The successful candidate will have the following skills and attributes:
• Excellent organizational skills with the ability to prioritize and multi-task
• Ability to communicate in a professional, clear and concise manor
• Working knowledge of general computer and software applications
• Ability to work alone as well as in a team environment
• Ability to work 12 hour shifts (24/7/365), 4 on / 6 off
• Minimum 1 year aviation experience (Trip Planning or Flight Dispatch preferred)
• Fluent speaking and/or writing ability in a second language is an asset

Contact
Julie Evans, Skyplan Services
104,7777 10 ST NE
Calgary, Alberta

hr@skyplan.com
Fax number:403-275-3911

Tuesday, April 3, 2012

New Posting - Whitehorse

Customer Service Agent - Whitehorse (Term)WestJet is currently searching for positive, enthusiastic individuals with an accomplished background in customer service to WOW our guests as CUSTOMER SERVICE AGENTS at the Whitehorse Airport. As a CSA, your bright personality and smile will create a World Class Guest Experience for our traveling guests.

As a Customer Service Agent, you will:
. Greet and check-in our guests for their flights
. Create new reservations or modify existing travel plans, possibly handling cash
. Handle guest inquiries
. Manage gate operations and flight closure
. Organize the safe arrival and departure of our guests on and off the aircraft
. Become an airport expert, and manage all other general airport duties as required

Desired personal skills:
. A positive and passionate personality, with the natural ability to communicate with people
. The ability to maintain eye contact and smiling with each of our guests and coworkers
. A demonstrated ability to listen and empathize with our guests' needs and problems
. A knack for problem solving and multitasking in a fast paced, time-sensitive environment
. A mature approach to work by taking ownership and responsibility in high stress situations
. The ability to recognize one's mistakes and learn from them
. A commitment to teamwork and working in a fun and friendly atmosphere

Essential qualifications and skills:
. Proven experience in the Customer Service industry
. Ability to obtain an Airport Restricted Area Pass issued by Transport Canada
. Ability to consistently lift luggage of up to 60lbs/28kgs
. Flexibility to work shift work which includes weekends and holidays
. A demonstrated proficiency and comfort level with computers, and recent experience working within a Windows based environment
. Ability to successfully complete the Initial Customer Service Agent Course: 3 weeks of full time in-class training
. Ability to handle and balance cash transactions
. Fluent in the English language, both oral and written

The Customer Service Agent position is a highly physical role; agents are required to be on their feet for long periods of time. Other physical tasks may include (but are not limited to): assisting wheelchair guests on and off of aircraft, pushing wheelchairs, lifting luggage to baggage belts, organizing odd/large luggage, among many other tasks.

WestJet would like to thank all applicants in advance for sending in their resumes. Only those who qualify will be considered for the role.

TO APPLY: To apply and learn more about this great opportunity, please visit our Great Jobs site at http://www.westjet.com/

New Posting - Globe Ground

GlobeGround Fuel Services is currently recruiting for AIRCRAFT REFUELER POSITIONS.  The position will require shift work, 24-hour operation. MUST HOLD A VALID CLASS 5 DRIVERS LICENSE and VALID or PREVIOUS RESTRICTED AREA PASS

EXCELLENT BENEFITS PACKAGE MEDICAL/DENTAL / HEALTH BENEFITS PAID TRAINING / UNIFORM / PARKING

Applicants must be a Canadian Citizen or Landed Immigrant.
To apply please forward your resume to: yvr.hr@am.servisair.com  No phone calls please. We thank all applicants, however only successful applicants will be contacted.

Student Initiative Fund

The BCIT Student Association in partnership with BCIT is proud to offer the BCIT students an access to finding for initiatives which will further their professional development, and give students the competitive edge they need.

The Student Initiative Fund (SIF) is a program that allows BCIT students to apply for financial assistance to take part in extracurricular activities related to their career.  Common applications include leadership training, professional development and skills workshops.  It's a great opportunity for students who have a conference, course or workshop they would like to attend.   The due date is April 13 at 1600.
If you are interested, please see www.bcit.sa for more information and application forms.

Monday, April 2, 2012

New Posting - Sky Plan Services

Sky Plan Services is currently recruiting a Flight Dispatcher for the Calgary office.

Job Description:
Skyplan is looking for Flight Dispatchers who excel in a fast-paced, dynamic work environment. We are a flight services company, specializing in airline and corporate aviation. We need hard-working, enthusiastic people who enjoy a challenge to make up the foundation of our company.

Job Responsibilities:
- Preflight preparation and Flight Watch
- Develop, review, authorize, issue and revise operational flight plans for all flights as required
- Communicate with Air Traffic Control Services
- Level 1 technical support for our web based flight planning product

Candidates must have the following qualifications:
- Transport Canada Generic Flight Dispatch Regulations and Meteorology Exams
- Air Operator Radio License
- Must be a Canadian citizen or landed immigrant
- Grade 12 education or recognized equivalent
- Able to work shifts (24/7/365)

Preferred candidates will have the following assets:
- FAA Dispatch license
- Flight Service Specialist or ATC experience
- Experience in a Flight Operations Department
- Customer Service experience
- An understanding of aircraft and aviation related data
- Working knowledge of world geography.
- Ability to work independently and within a team environment
- Demonstrated success in multi tasking during high stress situations with minimal supervision
- Computer literate

Salary TBD, based on experience. 
Please send resumes by email to hr@skyplan.com by May 15, 2012